DialClerk Directory

Hospitals and health systems

Memorial Sloan Kettering Cancer Center

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

patient billing

Patient Billing Services

Official page read
Phone646-227-3378Published hours

Monday–Friday, 8 a.m.–6 p.m. (Eastern)

Product, plan and location

Confirm the exact product or service
New York

Mailing address
Memorial Sloan Kettering Cancer Center P.O. Box 24779 New York, NY 10087-4779

Bill payments by mail.

Bill and coverage questions, insurance updates, payment plans. Include the MRN. Toll-free Patient Billing Services number on the financial assistance page: 866-248-1274.

View source ↗ · Source checked 2026-10-24 · Financial assistance page lists Patient Billing Services toll-free number ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Assistance Program — Patient Financial Services

Official page read
Phone212-639-3810Fax

212-639-2085

Financial assistance application documents.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Apply by phone, MSK MyChart, fax of documents, or in person (Room C130, 1275 York Avenue). Appeals: Patient Financial Services Director 212-639-7942.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Release of Information

Official page read
Phone646-227-2089Fax

212-557-0531

Request for Release of Information forms.

Published hours

Monday–Friday, 8 a.m.–5 p.m. (Eastern)

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Fax a Request for Release of Information form (alternate fax 646-227-3545). Records from 2020 onward are in MSK MyChart. Allow 10 business days.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Radiology Film Library — images release

Official page read
Phone212-639-7302Fax

212-717-3020

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

For radiology images when the patient has no MSK MyChart account.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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