DialClerk Directory

Hospitals and health systems

Monument Health

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

patient billing

Patient Financial Services — billing and payment arrangements

Official page read
Phone605-755-2455Published hours

Monday–Friday 8 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address
Monument Health Patient Financial Services, PO Box 3450, Rapid City, SD 57709-3450

Bill payments by mail; use statement-specific address if different

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medical records — authorization submission

Official page read
Phone

No phone listed for this route

Published email

RHHIMReleaseofinfo@monument.health

Completed authorization for disclosure/release of protected health information

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address

Not researched for this route

The page separately lists an RCMC-specific questions mailbox; this record retains the general authorization submission route.

View source ↗ · Source checked 2026-10-22

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appeals grievances

Patient Relations — care feedback

Official page read
Phone605-755-4704Published hours

Monday–Friday 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

MyChart help

Official page read
Phone605-755-9890Published email

MyChartHelp@monument.health

Patient portal technical assistance

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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