Hospitals and health systems

Mount Sinai Health System

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

claims

Hospital and physician billing customer service

Official page read
Phone212-987-3100Published hours

Mon-Fri 9am-5pm

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Mount Sinai Hospital page lists 212-731-3100 / 866-682-9380 instead; use number on statement.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Mount Sinai Hospital HIM/medical records

Search or secondary source
Phone212-241-7607Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Beth Israel 212-420-2665; Brooklyn 718-951-2806; Queens 718-808-7683 (2025 forms).

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient Financial Services — The Mount Sinai Hospital (bills, payment arrangements, Medicaid/Charity Care help)

Official page read
Phone212-731-3100Published hours

Monday–Friday, 9 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Toll-free alternative listed on the same page: 1-866-682-9380. Covers bill questions, payment arrangements and help applying for Medicaid and Charity Care at The Mount Sinai Hospital. Other Mount Sinai campuses have their own billing offices.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Mount Sinai Access — transfer services (physicians)

Official page read
Phone800-867-4624Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

800-TO-SINAI. Mount Sinai Access handles physician transfer requests and appointments for the Mount Sinai Health System.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Mount Sinai Access — physician referral services

Official page read
Phone212-241-4983Fax

212-241-8863

Physician referral requests to Mount Sinai Access.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Access Referral Services direct line and fax for physicians referring patients to Mount Sinai. Transfers use 800-TO-SINAI.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — The Mount Sinai Hospital (mail)

Official page read
Phone212-241-7601Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
The Mount Sinai Hospital Medical Records One Gustave L. Levy Place, Box 1111 New York, NY 10029

Mailed medical record release requests for The Mount Sinai Hospital.

The page directs requesters to complete the medical record release form and mail it to this address. A different HIM number (212-241-7607) appears on the third-party authorization form; confirm the right desk by phone.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Mount Sinai South Nassau

Official page read
Phone

No phone listed for this route

Fax

516-470-6031

Signed medical record request forms (South Nassau only).

Published email

medicalrecordrequests@mountsinai.org

Signed medical record request forms (South Nassau only).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Fax and email are for Mount Sinai South Nassau (Oceanside) only; not for other Mount Sinai hospitals.

View source ↗ · Source checked 2026-10-24

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