DialClerk Directory

Hospitals and health systems

Nationwide Children's Hospital

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

patient billing

Patient Accounts customer service (billing)

Official page read
Phone614-722-2055Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Billing and insurance questions on Nationwide Children's Hospital bills; also the general financial assistance contact.

View source ↗ · Source checked 2026-10-25 · Financial assistance page lists Customer Service / Patient Accounts (614) 722-2055 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counselors — Admitting Office (Medicaid / coverage applications)

Official page read
Phone614-722-2070Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Nationwide Children's financial counselors in the Admitting Office help families apply for Medicaid (ODJFS), SSI-related coverage and other programs.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Franklin County caseworker — Admitting Office (Medicaid / AEMA)

Official page read
Phone614-722-6855Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Franklin County caseworker located in the Nationwide Children's Admitting Office; listed for Alien Emergency Medical Assistance (AEMA) and Medicaid applications.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone614-355-0777Fax

614-355-0797

Published email

MedicalRecordRequests@NationwideChildrens.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address
Nationwide Children's Hospital Health Information Management Department Attn: Correspondence 700 Children's Drive Columbus, OH 43205

Mail completed Medical Record Request Form

HIM release of information (Columbus): email, fax or mail the completed Medical Record Request Form; call with questions about a request. Requests are typically processed within 30 days; fees apply except via MyChart.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records — Nationwide Children's Hospital Toledo

Official page read
Phone800-913-9417Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Medical records requests for Nationwide Children's Hospital - Toledo (separate from Columbus HIM).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Physician Direct Connect — 24-hour consult and transfer center

Official page read
Phone614-355-0221Published hours

24 hours

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

RN-managed single point of contact for clinicians: transfer and transport requests, urgent referrals, ED referrals, direct admissions, physician-to-physician consults. Toll-free (877) 355-0221.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Central Scheduling — non-urgent specialty referrals

Official page read
Phone614-722-6200Fax

614-722-4000

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Referring offices: make standard outpatient specialty referrals by phone (toll-free (877) 722-6220); fax pertinent patient information to Central Scheduling before the appointment.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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