Nemours Children's Health (Florida)

Nemours billing is centralized for hospital, specialty and primary care sites anywhere in the U.S. The page also lists a Jacksonville, Florida local number (904) 697-3610. Payments by mail go to Nemours, P.O. Box 530253, Atlanta, GA 30384 (payment lockbox only).

Financial counselors for payment plans, CHIP/Medicaid applications and the Nemours Financial Assistance Program (hospital and physician services). Families must apply for applicable state/federal programs first.

Physicians and hospital staff only: referral, transfer, acceptance, specialty consults and transport team activation to Nemours Children's Hospital, Florida (Orlando), ground or air, 24/7. Not a 911 service.

Written requests for Nemours medical records, subpoenas and court orders go to centralized HIM in Wilmington, DE (covers Florida sites). Call and select option 1 for help with a records request. Requests normally processed in 8–10 business days.

For outside providers sending medical records to Nemours Children's Health specialty care in Orlando. Documents must show sender name and contact, two patient identifiers and page count.

For outside providers sending medical records to Nemours Children's Health specialty care in Jacksonville. Documents must show sender name and contact, two patient identifiers and page count.

For outside providers sending medical records to Nemours Children's Health specialty care in Pensacola.

For outside providers sending medical records to Nemours Children's Health primary care (ORL/CHA).