DialClerk Directory

Practice software and EHR support

Netsmart Technologies

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

provider services

Human services solutions support (myAvatar, myEvolv/myInsight, OrderConnect, MAT, Vital Records)

Official page read
Phone888-782-2615Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 myAvatar; Option 2 myEvolv/myInsight; Option 5 Medication Assisted Treatment; Option 6 OrderConnect; Option 7 Vital Records

Menus can change. No live call verification is claimed.

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Post-acute care support - Advisor Homecare and Hospice

Official page read
Phone800-800-5095Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions. Other post-acute products (Homecare option 4 on 888-782-2615, myUnity, Simple, Caremerge) have separate numbers on the same page.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Specialty practices support - TheraOffice

Official page read
Phone866-562-8413 ext. 2Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Specialty practices support - Helper

Official page read
Phone800-343-5737Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 Technical; Option 2 Sales; Option 3 Billing

Menus can change. No live call verification is claimed.

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Specialty practices support - GEHRIMED

Official page read
Phone855-829-2060Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Netsmart Finance team - invoices and bill pay

Official page read
Phone800-842-1973Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For Netsmart client invoice and billing questions only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

NetsmartCONNECT online support community and tickets

Official page read
Phone

No phone listed for this route

Published hours

24/7/365

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions. Free online user community where clients log support tickets.

View source ↗ · Source checked 2026-10-24

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