Medicare and Medicaid

Nevada Medicaid (DHCFP / Gainwell)

Phone, published email, fax, addresses and the next step for your office.

2 contact routesNo directory research calls placed

provider services

Gainwell Contact Center for Providers

Official page read
Phone877-638-3472Published email

NVMMIS.EDIsupport@gainwelltechnologies.com

Electronic billing / EDI inquiries only; not a general provider-services email.

Published hours

Not published in this record

Product, plan and location

medicaid
Nevada

Mailing address

Not researched for this route

Menu guidance in the source record

For electronic-billing inquiries, select the Electronic Billing option named in the current contact list.

Menus can change. No live call verification is claimed.

The current General Information section designates this phone for provider claim inquiries and general information. A separate Electronic Billing section uses the same phone and publishes the EDI email shown here. No staffed hours or general-provider fax are established by the reviewed current page.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Automated Response System (eligibility, claim status, PA)

Official page read
Phone800-942-6511Published hours

Not published in this record

Product, plan and location

medicaid
Nevada

Mailing address

Not researched for this route

The current production contact list identifies the Automated Response System for recipient eligibility, recent payments, claim status and prior-authorization information by phone. Continuous 24/7 availability is not established by that page; published maintenance notices can affect ARS access. The inherited UAT URL is not used as production evidence.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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