Optum Behavioral Health (Provider Express)

Provider Express support line; claims and clinical appeals online.

The inherited phone is withheld pending current Medicare Advantage program-specific confirmation. The old behavioral-health URL returns 404; AvMed’s current behavioral-health page publishes only the commercial route. This URL is AvMed’s general official contact lookup, not a verified Medicare behavioral-health destination. Older 2022/2025 documents and recent search crawl dates do not establish a current Medicare route. No alternate plan or department phone is substituted; no disconnection or plan-closure conclusion is made.

The current AvMed provider behavioral-health page publishes this commercial access line and directs providers to use its prompts for utilization management. Participating providers may also request authorizations through Provider Express. The page does not establish a staffed phone schedule, fax or department email. This commercial route must not be substituted for an AvMed Medicare Advantage route.