DialClerk Directory

Hospitals and health systems

Penn State Health

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Billing and medical records customer service

Official page read
Phone717-531-5069Published hours

Monday - Friday: 8 a.m.-4 p.m.

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Customer service for insurance coverage and medical bill questions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counseling — Hershey and all other affiliations

Official page read
Phone717-531-1740Published hours

Monday – Friday: 8 a.m.-4 p.m.

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Financial counselors for financial assistance (Hershey Medical Center financial counseling is in the main hospital building, rooms H1005/H1006).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counseling — Holy Spirit Medical Center

Official page read
Phone717-763-2885Published hours

Monday – Friday: 8 a.m.-4 p.m.

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Financial counselor for Holy Spirit Medical Center.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counseling — St. Joseph Medical Center

Official page read
Phone610-378-2277Published hours

Monday – Friday: 8 a.m.-4 p.m.

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Financial counselor for St. Joseph Medical Center (Reading).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone717-531-8055Fax

717-531-5068

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address
Penn State Health Health Information Management Mail Code CA700 P.O. Box 850 Hershey, PA 17033-0850

Medical record release authorizations

Return completed MR 543.02 authorization (rev. 07/24) to HIM; all items must be completed.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

MD Network — transfers, telestroke and physician-to-physician advice (24/7)

Official page read
Phone800-233-4082Published hours

24 hours a day, seven days a week

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Menu guidance in the source record

1 transfer; 2 telestroke; 3 physician advice; 4 other

Menus can change. No live call verification is claimed.

External physicians: option 1 hospital transfer to Hershey Medical Center or Golisano Children's Hospital; option 2 telestroke; option 3 physician-to-physician advice; option 4 other. Answered 24/7.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Hershey Medical Center Transfer Center face sheet fax

Official page read
Phone

No phone listed for this route

Fax

717-531-0125

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Fax the patient's face sheet for registration when requesting an inpatient transfer.

View source ↗ · Source checked 2026-10-25

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transportation

Life Lion air and ground transport dispatch

Official page read
Phone717-531-7777Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Dispatcher for patient transfer via Life Lion air or ground.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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