patient billing
Business Office — published direct contact
Menu guidance in the source recordHomepage prints Press1; contact-page phone/fax retained. Not tested.
Menus can change. No live call verification is claimed.
Contact page labels this phone/fax Business Office. The insurance/billing page instead gives Patient Financial Services through 907-772-4291; both source-specific routes are retained. Fax is a general business-office fax, not an expressly designated financial-aid submission fax.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
Patient Financial Services — insurance, billing and financial support
Official insurance/billing page directs questions about insurance, billing and financial support to Patient Financial Services at the PMC Business Office. Direct Business Office number 907-772-5730 is separately published on the contact page; no equivalence or priority is inferred. Main homepage also publishes4291; no dedicated PFS extension inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
portal
Charitable Care and Financial Assistance applications
Official application resource page distinguishes applications for non-Medicaid recipients and Medicaid recipients. This is a resource/application route only; eligibility, discount level and approval are not asserted. No application was submitted.
patient assistance
Main hospital / public questions and comments
Homepage main telephone is also published for PFS and the Nurses Station menu; shared digits do not establish equivalent functions. General email resolved in selected rendered DOM with matching mailto.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
TTY — published accessibility contact
Published as TTY. Same digits also appear on Bartlett’s current directory; source-backed publication is retained without identity or reachability inference.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Administrator / CEO public office contact
Public Administrator/CEO contact as labeled by the current directory; no clinical records or confidential case submission permission inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
appeals grievances
Compliance Officer — public email
Homepage names Sheena Canton as Compliance Officer; visible address and mailto match. No direct phone or fax is established.
provider services
Nurses Station — contact-page direct route
Contact page direct telephone. Homepage separately directs callers through main9077724291 Press3; no equivalence, priority or IVR acceptance tested.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Nurses Station — homepage main-number menu
Menu guidance in the source recordPress 3 (homepage wording; not tested).
Menus can change. No live call verification is claimed.
Homepage publishes main number Press3; direct5740 is separately published on contact page. Fax4387 remains attached to direct directory route, not inferred menu-specific intake.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Joy Janssen Clinic — published department contact
Menu guidance in the source recordClinic page ext.5721; homepage press0. Distinct published instructions, not tested.
Menus can change. No live call verification is claimed.
Department page says ext.5721; homepage says press0. Saturday source variants remain unresolved: contact page walk-in8am-noon; homepage8am-noon and1pm-4:30pm; clinic page same-day8am-4:30pm, closed noon-1pm. Different visit modes may explain part of difference; no preferred schedule or equivalence inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
lab client services
Laboratory / Imaging / X-Ray
Directory separately prints Saturday laboratory ext.5757; the applicable base number is not explicit, so no full number or attached phoneExtension is manufactured. No test-order intake claim.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Rehabilitation department
Shared fax3085 is explicitly printed for Rehabilitation and Business Office; this is not a duplicate-error finding.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Home Health — phone; conflicting published faxes held
Department page supports phone. Contact directory fax9077722637 conflicts with homepage fax9075196158; both preserved as candidates and unified active fax withheld. No invalidity, disconnection, supersession or referral intake inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
email other
Joy Janssen Clinic Director — public email
Rendered department page names Clinic Director Kelly K. Zweifel, RD, LD, CDCES and displays this public plaintext email. It has no department mailto anchor; absence of a link is not a contradictory destination. No clinical records or secure referral intake permission inferred.
email other
Home Health Manager — public email
Rendered department page names Home Health Manager Ruby Shumway, RN and displays this public plaintext email. It has no department mailto anchor; no contradictory email destination is established. No clinical records or secure referral intake permission inferred.
provider services
Specialty Clinic Office — scheduling and information
Scheduling and additional information. Some visiting providers are independent operators; no provider employment or referral acceptance inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
behavioral health
Behavioral Health — telepsychiatry contact
PMC Behavioral Health phone in visiting telepsychiatry section; no current appointment availability or exclusive psychiatry referral-intake scope inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Hospital Medical Records — fax printed on current linked authorization form
Page1 of current linked authorization form explicitly labels this Hospital Medical Records Fax. The form supports both disclosure and obtaining information. Generic header phone4291/fax3085 are not inferred to be dedicated ROI intake. No printed form revision/effective date established.
fax other
Clinic Medical Records — fax printed on current linked authorization form
Page1 explicitly labels Clinic Medical Records Fax, separately from hospital records4387 and generic header3085. No records-specific telephone inferred.
patient assistance
Wellness, Education and Resource Center — extended campus location
DialClerk Directory