DialClerk Directory

Equipment and supplies

Rotech Healthcare

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

provider services

Corporate office

Official page read
Phone407-822-4600Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published corporate route for accreditation, patient-care or organizational safety questions. Routine equipment orders use the local Rotech location; this is not a universal referral line.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient Account Department — billing questions

Official page read
Phone877-389-1532Published email

customerservice@rotech.com

Patient Account Department — billing questions

Published hours

Monday–Friday 8 a.m.–7 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

For existing patients with a statement; not the CPAP or diabetes team.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Sleep Central — CPAP supplies

Official page read
Phone800-288-1853Published email

help@sleepcentral.com

Sleep Central — CPAP supplies

Published hours

Monday–Friday 9 a.m.–6 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

CPAP supply inquiries; published email response target is within two business days, not measured performance.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Rotech Diabetic Solutions — diabetes supplies

Official page read
Phone866-726-9363Published email

BLN.Customercare@Rotech.com

Rotech Diabetic Solutions — diabetes supplies

Published hours

Monday–Friday 8 a.m.–6 p.m. ET for phone; live chat 9 a.m.–6 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Diabetes supply inquiries; not a generic Rotech equipment-order line.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Customer Care — unresolved service concerns

Official page read
Phone866-882-4675Published email

onlinecustomercare@rotech.com

Customer Care — unresolved service concerns

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Unresolved service complaints. Ordinary email is not established as a secure record-submission channel.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

My Patient Portal — access and registration support

Official page read
Phone

No phone listed for this route

Published email

patientportalsupport@rotech.com

My Patient Portal — access and registration support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Technical access support for Rotech My Patient Portal; manufacturer device portals remain separate.

View source ↗ · Source checked 2026-10-22

Report an update

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