DialClerk Directory

Hospitals and health systems

Sentara Health

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

patient billing

Patient billing customer service (Sentara hospitals)

Official page read
Phone757-233-4500Published hours

Mon–Fri 8 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Sentara billing representatives for hospital bill questions, payments and supplying missing insurance information after a visit. Collections: 757-233-4800. Not for Sentara Health Plans premiums or member questions.

View source ↗ · Source checked 2026-10-25 · Sentara contact page: billing support 1-757-233-4500 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance — Hampton Roads and Northern Virginia hospitals

Official page read
Phone757-233-4600Published hours

Mon–Fri 8:30 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Sentara Health Attn: Financial Coordinator P.O. Box 117839 Atlanta, GA 30368-7839

Financial assistance applications/correspondence

Sentara financial coordinators for financial assistance (charity care) applications; toll free 1-877-768-3993. Other facilities (e.g. Martha Jefferson, Halifax, Albemarle, RMH, surgery centers, medical groups) have separate policy pages under sentara.com/en/health-care/billing/financial-assistance.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release (Sentara hospitals, SMG, home health, hospice)

Official page read
Phone757-507-7110Fax

757-995-7366

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Sentara Health Health Information Management Attention: Release of Information 800 Independence Boulevard, 5th Floor Virginia Beach, VA 23455

Mail authorization/ROI requests

Release of Information team for authorization-based record requests from patients, attorneys and other providers. Physicians may also use the provider online request link on the page. Patients may use MyChart or the online request tool.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider Support Help Desk (MDoffice / EpicCare Link)

Official page read
Phone757-388-5300Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Help desk for physicians and office staff using Sentara MDoffice/EpicCare Link and Sentara applications (passwords, access). Toll free 1-866-209-0998.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Hospital medical staff credentialing office (applications)

Official page read
Phone

No phone listed for this route

Published email

HospitalCredentials@sentara.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Sentara Hospitals Credentialing Office (remote) for medical staff application request forms and questions about hospital privileges.

View source ↗ · Source checked 2026-10-25

Report an update

provider enrollment credentialing

Medical staff office — Sentara Norfolk hospitals (affiliation verification)

Official page read
Phone757-388-3862Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Medical staff office for Sentara Norfolk General and Sentara Leigh; online verification portal on the page is used for hospital/managed-care credentialing affiliation checks. Other medical staff offices listed on the page: CarePlex 757-736-2680, Halifax 434-517-2450, Martha Jefferson 434-654-7309, Northern Virginia (incl. Lake Ridge) 703-523-1432, Princess Anne 757-507-1569, RMH 540-689-1540, Virginia Beach General 757-395-8577, Williamsburg 757-984-8144.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral / find a doctor line (1-800-SENTARA)

Official page read
Phone800-736-8272Published hours

Mon–Fri 8 a.m.–6 p.m.

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Consumer referral line to find a Sentara doctor or provider; also class/event registration. Not a physician-to-physician transfer line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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