Hospitals and health systems

Southcoast Health

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient Accounts / billing

Official page read
Phone844-500-1212Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Southcoast Health (Charlton Memorial, St. Luke's, Tobey) bill questions and interest-free payment plans; local 508-973-1212.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counselors / Patient Financial Services (financial assistance applications)

Official page read
Phone508-973-5070Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Help with financial assistance applications and payment options; in-person counselors at hospital locations listed on the page. The contact page also lists Patient Financial Services at (800) 474-1533.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cost estimates — Patient Access

Official page read
Phone844-297-2952Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Call if an estimate for a specific service is not available online.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / release of information (provider requests)

Official page read
Phone508-973-3700Fax

508-973-3694

Provider and patient records requests.

Published email

RequestRecords@southcoast.org

Records requests.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address
Southcoast Health Health Information Management – ROI 200 Mill Road, Suite 210 Fairhaven, MA 02719

Mailed records requests.

Medical providers and facilities requesting records call or fax (alternate fax 508-973-3695). Also handles MyChart corrections.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Transfer center — 24/7 bed placement

Official page read
Phone855-659-9090Published hours

24/7

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Bed placement/transfers to Southcoast hospitals in Fall River, New Bedford and Wareham; local 508-973-2222. Direct admits (including pediatrics): 508-973-5540.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Direct admits — Southcoast Health Transfer Center

Official page read
Phone508-973-5540Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Physicians directly admitting a patient (including pediatric direct admissions); direct-admit documentation is linked on the page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referrals to Southcoast Health practices

Official page read
Phone508-973-2099Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Start a referral to a Southcoast provider practice; referrals to a specific practice may be faxed directly to that practice.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Patient Access Services / central scheduling

Official page read
Phone800-276-0103Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Centralized scheduling for Southcoast Health.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice