Hospitals and health systems

SSM Health

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

patient billing

SSM Health patient billing customer service

Official page read

Phone888-918-3512Published email

billingquestions@ssmhealth.com

Published hours

Monday-Thursday 8 a.m.-7 p.m.; Friday 8 a.m.-5 p.m.

Product, plan and location

Confirm the exact product or service
Missouri · Illinois · Oklahoma · Wisconsin

Mailing address

Not researched for this route

SSM Health hospital/medical group billing, payment plans, refunds and financial assistance information (MO, IL, OK, WI).

View source ↗ · Source checked 2026-10-25 · Pay my bill page ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health release of information vendor (MRO) — third-party requests

Official page read

Phone610-994-7500Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri · Illinois · Oklahoma · Wisconsin

Mailing address

Not researched for this route

Third parties requesting SSM Health medical records, or anyone preferring phone help, can call MRO.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health Cardinal Glennon Children's Hospital health information management / medical records release

Official page read

Phone314-577-5600 ext. 1419Fax

314-268-6473

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

Health Information Management 1465 S. Grand Blvd. St. Louis, MO 63104-1095

Medical records requests

Send the Authorization for Release of Protected Patient Health Information form by mail, fax or email (MRO is SSM's release-of-information vendor). Toll-free 800-366-6119 ext. 1419.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health Saint Louis University Hospital health information management / medical records release

Official page read

Phone314-257-7160Fax

314-257-7161

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

SSM Health Saint Louis University Hospital Attn: Health Information Management 1201 S. Grand Blvd. Saint Louis, MO 63104

Medical records requests

Send the Authorization for Release of Protected Patient Health Information form by mail, fax or email (MRO is SSM's release-of-information vendor).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health St. Mary's Hospital - St. Louis health information management / medical records release

Official page read

Phone314-768-8133Fax

314-768-8853

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

SSM Health St. Mary's Hospital Attn: Health Information Management 6420 Clayton Road Richmond Heights, MO 63117

Medical records requests

Send the Authorization for Release of Protected Patient Health Information form by mail, fax or email (MRO is SSM's release-of-information vendor).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health DePaul Hospital - St. Louis health information management / medical records release

Official page read

Phone314-344-6295Fax

314-344-6598

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

SSM Health DePaul Hospital Attn: Health Information Management 12303 DePaul Drive St. Louis, MO 63044

Medical records requests

Send the Authorization for Release of Protected Patient Health Information form by mail, fax or email (MRO is SSM's release-of-information vendor).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health St. Clare Hospital - Fenton health information management / medical records release

Official page read

Phone636-496-2570Fax

636-496-4906

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

SSM Health St. Clare Hospital - Fenton Attn: Health Information Management 1015 Bowles Ave. Fenton, MO 63026

Medical records requests

Send the Authorization for Release of Protected Patient Health Information form by mail, fax or email (MRO is SSM's release-of-information vendor).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health St. Joseph Hospital - Lake Saint Louis health information management / medical records release

Official page read

Phone636-625-5325Fax

636-625-5419

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

SSM Health St. Joseph Hospital - Lake Saint Louis Attn: Health Information Management 100 Medical Plaza Lake Saint Louis, MO 63367

Medical records requests

Send the Authorization for Release of Protected Patient Health Information form by mail, fax or email (MRO is SSM's release-of-information vendor).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health St. Joseph Hospital - St. Charles and Wentzville health information management / medical records release

Official page read

Phone636-947-5362 ext. Wentzville records are handled by the St. Charles HIM office.Fax

636-947-5258

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

SSM Health St. Joseph Hospital - St. Charles Attn: Health Information Management 300 First Capitol Drive St. Charles, MO 63301

Medical records requests

Send the Authorization for Release of Protected Patient Health Information form by mail, fax or email (MRO is SSM's release-of-information vendor).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

SSM Health Physician Groups (St. Louis) health information management mailing address

Official page read

Phone

No phone listed for this route

Published email

ssmhealthintake@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

SSM Health Physician Groups Attn: Health Information Management 7980 Clayton Road, Suite 350 St. Louis, MO 63117

Clinic medical records requests

SSM Health physician group (clinic) records in the St. Louis area.

View source ↗ · Source checked 2026-10-25

Report an update

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SSM Health

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