DialClerk Directory

Texas Children's Health Plan

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

fax prior auth

Prior authorization fax — medical services

Official page read
Phone

No phone listed for this route

Fax

832-825-8760

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address

Not researched for this route

Medical outpatient/service PA fax (toll-free fax 1-844-473-6860). PA questions: 1-800-731-8527.

View source ↗ · Source checked 2026-10-24 · manual PA fax lines ↗

Report an update

fax prior auth

Prior authorization fax — behavioral health services

Official page read
Phone

No phone listed for this route

Fax

832-825-8767

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address

Not researched for this route

Behavioral health PA fax (toll-free fax 1-844-291-7505).

View source ↗ · Source checked 2026-10-24 · manual PA fax lines ↗

Report an update

fax prior auth

Inpatient admission and discharge notification fax

Official page read
Phone

No phone listed for this route

Fax

832-825-8462

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address

Not researched for this route

Medical inpatient admission and discharge notifications (toll-free fax 844-663-7071).

View source ↗ · Source checked 2026-10-24

Report an update

fax prior auth

LTSS and private duty nursing PA fax (STAR Kids)

Official page read
Phone

No phone listed for this route

Fax

346-232-4757

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

LTSS and PDN authorization requests (toll-free fax 1-844-248-1567).

View source ↗ · Source checked 2026-10-24

Report an update

fax prior auth

Hospital discharge authorization fax

Official page read
Phone

No phone listed for this route

Fax

866-839-9879

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address

Not researched for this route

Services/equipment needed immediately after discharge for currently hospitalized members.

View source ↗ · Source checked 2026-10-24

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice