Hospitals and health systems

Texas Health Resources

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

patient billing

Patient billing customer service

Official page read
Phone800-890-6034Published email

CustomerService@TexasHealth.org

Published hours

Monday through Friday 8 AM - 6 PM (automated service 24/7)

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Questions and phone payments on Texas Health hospital bills; have the guarantor number from the statement. Same contacts handle financial assistance appointment requests.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Financial counselors — hospital cost estimates and coverage questions

Official page read
Phone877-773-2368Published hours

Monday through Friday, 8 a.m. to 6 p.m.

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3

Menus can change. No live call verification is claimed.

Personalized hospital cost estimates (insured or self-pay) from a financial counselor.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release (Release of Information)

Official page read
Phone855-681-8243Fax

214-345-8811

Published email

HIMSROI@texashealth.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
Texas Health Resources Health Information Management Department Release of Information 612 E. Lamar Blvd Suite 100 Arlington, TX 76011

Medical records requests

ROI and status checks (disclosure partner Verisma). Providers outside Texas Health requesting continuity-of-care records may fax to 1-214-345-8811.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical staff services — Texas Health Presbyterian Hospital Dallas

Official page read
Phone214-345-7585Published email

THDMedicalStaffOffice@TexasHealth.org

Published hours

Monday - Friday, 7:30 a.m. - 4 p.m.

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
8200 Walnut Hill Lane Hamon Building Dallas, TX 75231

Medical staff office location

Medical staff applications/affiliation verification for Texas Health Dallas only.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice