DialClerk Directory

Medicare and Medicaid

Texas Medicaid (TMHP / HHSC)

Phone, published email, fax, addresses and the next step for your office.

2 contact routesNo directory research calls placed

provider services

TMHP Contact Center

Official page read
Phone800-925-9126Published email

provider.relations@tmhp.com

Provider enrollment questions and enrollment-application assistance; this email is not the general claims-inquiry channel.

Published hours

7am–7pm Central; days are not stated on the current contact page

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

Menu guidance in the source record

Provider enrollment: option 3. EDI and TMHP IAMOnline inquiries: option 4.

Menus can change. No live call verification is claimed.

Provider general inquiries for Texas Medicaid, Healthy Texas Women and the Family Planning Program. The published provider-relations email is separately designated for enrollment assistance. The pharmacy-provider page also directs enrollment questions to TMHP. The current menu assigns enrollment to option 3.

View source ↗ · Source checked 2026-10-22 · TMHP provider enrollment assistance and email ↗ · Current pharmacy-provider enrollment contacts ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Texas Medicaid Pharmacy and Technical Call Center

Official page read
Phone800-435-4165Published hours

Mon–Fri 7am–7pm Central

Product, plan and location

medicaid
Texas

Mailing address
Vendor Drug Program (MC-2250), Texas Health and Human Services, 701 W. 51st St., Austin, TX 78751

VDP mailing address published for pharmacy providers; no claims or prior-authorization mailing purpose is asserted.

Published on the current VDP Pharmacy Providers contact page. Pharmacy enrollment is handled separately through TMHP and PEMS. No dedicated email or fax is published for this pharmacy and technical call center.

View source ↗ · Source checked 2026-10-22 · Current VDP contact index linking Pharmacy Providers ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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