The Ohio State University Wexner Medical Center

Contact Us page: billing and financial assistance questions for Ohio State Wexner Medical Center (single bill). Pay-by-phone line is 614-293-2100.

Understanding and Paying Your Bill page: call with bill questions or to pay by phone; fax the billing office. The page labels 614-293-2100 "Billing and Financial Assistance"; the Contact Us page lists it as Pay by Phone and 1-800-678-8037 for questions.

Medical Information Management: fax completed release-of-information requests ("all other requests") to 614-366-9442; call during business hours with questions. Continuing-care requests have their own fax. Processing is handled with business associate CIOX Health (allow about 10 business days).

Fax for medical records requested for continuing care (provider-to-provider). Phone questions: Medical Information Management 614-293-8657.

Medical records questions for Ohio State East Hospital during business hours.

Per the Ohio State ROI form instructions: questions about an invoice received for copies of medical records go to CIOX Health, a business associate of the medical center.

Referring providers: fax referral form and clinical documentation to 614-293-1456; if urgent, after faxing call 614-293-5123 to expedite order entry. Referrals to The James use a separate fax.

Referrals to the Arthur G. James Cancer Hospital and Solove Research Institute: fax 614-293-9449; if urgent call The James Line 1-800-293-5066 to expedite.

Referring providers: call to arrange a patient transfer to Ohio State Wexner Medical Center.

Referring providers: update contact information or communication preferences (fax, U.S. mail or Ohio State CareLink).