DialClerk Directory

Hospitals and health systems

UK HealthCare (University of Kentucky)

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient billing — hospital and physician (KMSF)

Official page read
Phone859-257-7900Fax

859-218-7653

Published hours

Mon.–Fri. 8 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address

Not researched for this route

Patient questions about UK HealthCare hospital or Kentucky Medical Services Foundation (KMSF) physician bills and itemized statements; pay by phone. Toll-free 800-967-2131. Fax is for the patient itemized statement request form.

View source ↗ · Source checked 2026-10-25 · Patient Billing number in directory ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient billing (toll-free)

Official page read
Phone800-967-2131Published hours

Mon.–Fri. 8 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address

Not researched for this route

Toll-free alternate for UK HealthCare patient billing.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance hotline / financial counseling

Official page read
Phone859-323-9898Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address

Not researched for this route

UK HealthCare financial assistance program questions.

View source ↗ · Source checked 2026-10-25 · Financial Counseling number in directory ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Price estimates — financial counseling line

Official page read
Phone855-211-4707Published hours

Monday–Friday 8 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address

Not researched for this route

Service-specific cost estimates. Local alternate 859-562-0881.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone859-323-5117Fax

859-218-7658

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address
UK Albert B. Chandler Hospital Release of Information Section Health Information Management, Room C601 800 Rose St. Lexington, KY 40536-0293

Mail release-of-information authorizations (alternate: UK HealthCare ROI, 2333 Alumni Park Plaza Ste. 110, Lexington, KY 40517)

UK HealthCare HIM main office. Doctors' offices can call to request records; records released to any doctor free of charge. Fax completed authorization to 859-218-7658.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UK-MDs physician-to-physician referral line

Official page read
Phone859-231-9922Fax

859-323-4607

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address

Not researched for this route

For referring physicians and offices to reach UK HealthCare specialists/referrals. Toll-free 800-888-5533. UK HealthCare is moving referrals to EpicCare Link.

View source ↗ · Source checked 2026-10-25 · UKMDs 800-888-5533 on referral page ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UK-MDs referral line (toll-free)

Official page read
Phone800-888-5533Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address

Not researched for this route

Toll-free UK-MDs referral line for outside providers.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician Liaison Program / EpicCare Link access

Official page read
Phone859-323-0736Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address

Not researched for this route

Questions about EpicCare Link referral access for outside practices.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice