Authorization and benefit vendors

UnitedHealthcare Spectera Vision

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

provider services

Spectera — provider customer service (eligibility, benefits, claims, materials orders)

Official page read
Phone800-638-3120

Spectera — provider customer service (eligibility, benefits, claims, materials orders)

Published hours

Monday-Friday 8 a.m.-11 p.m. ET; Saturday 9 a.m.-8 p.m. ET

Product, plan and location

vision
National contact — confirm product and location

Mailing address

Not researched for this route

UnitedHealthcare Spectera quick reference guide (Aug 2025). Routine vision services; UHC provider contact page also points routine vision to 800-638-3120.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Spectera — lab network customer service (orders, status, remakes)

Official page read
Phone800-638-9382

Spectera — lab network customer service (orders, status, remakes)

Published hours

Monday-Friday 8 a.m.-11 p.m. ET; Saturday 10 a.m.-4 p.m. ET

Product, plan and location

vision
National contact — confirm product and location

Mailing address

Not researched for this route

Guide: for lab order status updates or remakes.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Spectera — paper claims mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

vision
National contact — confirm product and location

Mailing address
UnitedHealthcare | Spectera P.O. Box 30978 Salt Lake City, UT 84130

Spectera — paper claims mailing address

View source ↗ · Source checked 2026-10-25

Report an update

edi clearinghouse support

Spectera — EDI enrollment for electronic claims (OptumInsight), payer ID 00773

Official page read
Phone800-341-6141

Spectera — EDI enrollment for electronic claims (OptumInsight), payer ID 00773

Published hours

Not published in this record

Product, plan and location

vision
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2

Menus can change. No live call verification is claimed.

Guide: EDI enrollment via OptumInsight; payer ID 00773.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Spectera.com login support (OneHealthcare ID online help center)

Official page read
Phone855-819-5909

Spectera.com login support (OneHealthcare ID online help center)

Published hours

Not published in this record

Product, plan and location

vision
National contact — confirm product and location

Mailing address

Not researched for this route

Login help for the Spectera provider site.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Spectera — Optum Pay enrollment (electronic payments)

Official page read
Phone877-620-6194

Spectera — Optum Pay enrollment (electronic payments)

Published hours

Not published in this record

Product, plan and location

vision
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice