DialClerk Directory

Health plans and insurers

Univera Healthcare

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

provider services

Customer Care — eligibility, benefits and claims inquiries (providers)

Official page read
Phone866-265-5983Fax

877-203-9401

Published hours

Monday - Thursday 8 a.m. - 5 p.m. ET; Friday 9 a.m. - 5 p.m. ET; closed weekdays noon - 1 p.m.

Product, plan and location

commercial · medicare advantage
New York

Mailing address

Not researched for this route

Western New York (Univera) provider customer care for eligibility/benefits and claim inquiries.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

dental

Dental Customer Care — eligibility/benefits and claims

Official page read
Phone800-724-1675Published hours

Not published in this record

Product, plan and location

dental
New York

Mailing address

Not researched for this route

Dental provider inquiries.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Pharmacy Help Desk — medication prior authorization and benefit questions

Official page read
Phone800-920-8889Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Medication prior authorization, pharmacy benefit questions, reach a pharmacist.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

EDI Solutions

Official page read
Phone

No phone listed for this route

Published email

EDI.Solutions@univerahealthcare.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Electronic claim submission, eligibility and claim status transactions.

View source ↗ · Source checked 2026-10-25

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portal

Web Help Desk (provider website technical issues)

Official page read
Phone800-278-1247Published hours

Monday - Thursday 8 a.m. - 4:30 p.m. ET; Friday 9 a.m. - 4:30 p.m. ET

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Technical issues with the Univera provider website.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider Relations representative requests

Official page read
Phone

No phone listed for this route

Published email

UniveraPR@univerahealthcare.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Assigned Provider Relations representative.

View source ↗ · Source checked 2026-10-25

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claims

Paper claims mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
Univera Healthcare P.O. Box 211256 Eagan, MN 55121

Paper claims

Mail claims; general correspondence goes to 205 Park Club Lane, Buffalo, NY 14221.

View source ↗ · Source checked 2026-10-25

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