Hospitals and health systems

University Health (San Antonio)

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

patient billing

Billing support

Official page read
Phone210-358-3260Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

University Health (Bexar County) patient billing support. Not University Health Kansas City.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

CareLink financial assistance program — member services and enrollment

Official page read
Phone210-358-3350Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

CareLink (University Health's financial assistance program for Bexar County residents): enrollment appointments and member services.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release (Release of Information)

Official page read
Phone210-358-3532Fax

210-358-5936

Published email

Medical.Records@uhtx.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
Attn: Release of Information Medical Records Department/MS 26-2 4502 Medical Drive San Antonio, TX 78229-4496

Medical records requests

Records requests (email subject 'Record Request'); processed with Verisma (credit card payments 866-390-7404). Walk-in: University Hospital Rio Tower 210-743-5401.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Payer correspondence lockbox — claims data, payments, denials and audits

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
University Hospital P.O. Box 734810 Dallas, TX 75373-4810

Payer claim correspondence

University Health instructs payers to send all communications about claim data, payments, denials and audits to this lock box. For payers/insurers, not patients.

View source ↗ · Source checked 2026-10-24

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case management

Transfer center — adult transfers to University Hospital

Official page read
Phone210-358-2500Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Adult transfers. Pediatric transfers/transports (Women's & Children's Hospital): 855-484-7733; NICU transport hotline 1-800-616-6122; maternal transport 1-844-636-4847.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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