DialClerk Directory

Hospitals and health systems

University Hospitals (Cleveland)

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

patient billing

UH customer service — billing, balances and insurance

Official page read
Phone216-844-8299Published hours

Monday–Friday 8 a.m.–5:30 p.m. (ET)

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

UH Customer Service Department for questions about billing, balances or insurance on UH bills. Not for medical records or clinical referrals.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

UH financial assistance, pricing and billing questions (toll-free)

Official page read
Phone866-771-7266Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

UH Pay Your Bill page: call for financial assistance, pricing questions, billing questions or to pay by phone. Covers UH hospital/provider, urgent care and Lake Health (now part of UH) bills.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UH physician referral and consultation line

Official page read
Phone800-552-8338Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

For clinicians: refer a patient or schedule a consultation by phone. Local alternative published on the same page: 216-306-1392. Not a patient billing line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

UH Transfer Referral Center

Official page read
Phone800-421-9199Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

For clinicians: immediate access to UH critical care transport teams, specialists and intensive care units for patient transfers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

UH Patient Advocacy Team

Official page read
Phone216-844-7502Published email

UHCPatientCareAdvocates@UHHospitals.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Patient care concerns and complaints. Not for billing disputes (use UH Customer Service).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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