University of Iowa Health Care

Patient billing questions, pay by phone, payment arrangements and financial assistance. Toll-free 866-393-4605. Mission Cancer + Blood (Des Moines) billing uses 515-282-3336.

Toll-free patient billing line.

Patient billing contact for UI Health Care Mission Cancer + Blood.

Patients updating insurance coverage on file with UI Health Care registration (also via MyChart). Not for provider eligibility checks with payers.

Patient cost estimates, insurance and payment options and financial guidelines. Toll-free 866-452-8506.

Toll-free financial counseling line.

Release of Information Office for Medical Center University, Medical Center Downtown (formerly Mercy Iowa City) and North Liberty. Submit authorization by mail, fax or email (address obfuscated on page).

For outside providers faxing records to UI Health Care for a patient's care. Not the release-of-information request fax.

Help desk for outside providers using Epic Care Everywhere or UI CareLink to view UI Health Care records.

Providers transferring a patient to UI Health Care. Fax the patient's demographics/face sheet to the listed fax. AirCare emergency air transport: 800-272-6440.

Referring providers requesting a consult or making general or cancer-related referrals. Patient appointments use 800-777-8442.