Hospitals and health systems

UT Health East Texas

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

case management

Patient transfer center (24/7)

Official page read
Phone800-255-8098Published hours

24/7/365

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

For referring clinicians/facilities: initiate patient transfers into UT Health East Texas hospitals (clinical review, bed placement, transport coordination).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Hospital billing (all UT Health East Texas hospitals)

Official page read
Phone844-220-6803Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Billing number for UT Health East Texas hospital bills; surgeons, radiologists, anesthesiologists and pathologists bill separately.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Health information management / medical records release (system HIM)

Official page read
Phone903-531-8161Published email

medicalrecordsahs@cioxhealth.com

Completed medical records request forms.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
HIM Department 830 S. Beckham Avenue Tyler, TX 75701

Mail completed records request forms.

Send completed records request forms to the HIM Department by email or mail (release of information handled through Ciox). Call the Release of Information Call Center for problems with an electronic request. Fax withheld: see batch limits.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Radiology images requests (UT Health Tyler)

Official page read
Phone903-535-6496Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

For copies of radiology images (not written records). North Campus Tyler uses a separate number listed on the same page.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Admitting (UT Health Tyler)

Official page read
Phone903-535-6432Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Admitting department at UT Health Tyler.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Case management (UT Health Tyler)

Official page read
Phone903-531-8138Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Case management / discharge planning at UT Health Tyler.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical staff services (UT Health Jacksonville)

Official page read
Phone903-541-5102Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Medical staff services office at UT Health Jacksonville.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical staff services (UT Health Henderson)

Official page read
Phone903-655-3618Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Medical staff services office at UT Health Henderson.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

CareLink / Direct Messaging provider access support

Official page read
Phone855-525-8770Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Support for community physician offices requesting CareLink (EHR view access) or Direct Messaging; new users at an existing site go through their site administrator.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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