DialClerk Directory

Hospitals and health systems

UT Southwestern Medical Center

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

patient billing

Patient billing — Account Resolutions Department

Official page read
Phone469-291-2000Published email

billinginquiries@utsouthwestern.edu

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
Account Resolutions Department P.O. Box 848009 Dallas, TX 75284-8009

Mailed payments and billing correspondence

Bill questions and phone payments; toll-free 866-648-2455. Patient financial advisors at Clements University Hospital admitting desk Mon-Fri 7:30 a.m.-4:00 p.m. Itemized/billing record requests: AcctHelp@UTSouthwestern.edu, fax 469-291-2411.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release (ROI)

Official page read
Phone214-645-3030Fax

214-645-9141

Published email

Medical.Records@UTSouthwestern.edu

Published hours

Monday - Friday, 8 a.m. to 5 p.m.

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
Medical Records/Health Information Management Woodview Tower 1349 Empire Central Drive, Suite 110 Dallas, Texas 75247

Records requests / walk-in

Inpatient and outpatient records incl. radiology images. Stat/urgent fax only: 214-645-9375. Pathology requests: apcr@UTSouthwestern.edu, 214-633-4100.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Hospital-to-hospital transfer center (24/7)

Official page read
Phone877-645-0911Published hours

24 hours a day, 7 days a week

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Physicians and hospital staff requesting transfer to UT Southwestern. High-risk OB transport: 877-887-9636.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Patient and physician referral services

Official page read
Phone214-645-8300Fax

214-645-7999

Published email

UTSWNewPatientReferrals@utsouthwestern.edu

Published hours

Monday - Friday 8 a.m. to 5 p.m.

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Schedule consultations or fax patient records; Fort Worth 817-882-2400 / fax 817-882-2401. Cancer referrals 214-645-4673.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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