DialClerk Directory

Medicine manufacturers and support programs

Vertex Patient Support

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

patient assistance

JOURNAVX — JOURNAVX+you savings and support questions

Official page read
Phone833-589-7246Published hours

Monday-Friday, 8 a.m.-11 p.m. Eastern; excluding holidays

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Questions about commercial copay support, the separate 2026 non-coverage savings program, and PAP navigation. The non-coverage program states an end date of December 31, 2026; confirm current terms. No savings or eligibility is guaranteed.

View source ↗ · Source checked 2026-10-22 · Current linked support brochure with service hours ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

JOURNAVX — published Patient Assistance Program portal

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current official JOURNAVX support page links this separate PAP portal. Only the app shell was retrievable; enrollment flow and current detailed terms were not verified. Use program support for questions.

View source ↗ · Source checked 2026-10-22 · Official page linking this PAP destination ↗

Report an update

patient assistance

CASGEVY — Vertex Connects care managers and treatment logistics

Official page read
Phone833-837-8395Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Care Manager education and coordination with Authorized Treatment Centers. A completed enrollment form and program eligibility review are required for support offerings; support enrollment is not required to receive CASGEVY. No public submission fax or role email was established.

View source ↗ · Source checked 2026-10-22 · CASGEVY-specific HCP support page ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice