Medicare and Medicaid

Virginia Medicaid (DMAS)

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

provider services

Provider HelpLine (toll free)

Official page read

Phone800-552-8627Published hours

Mon-Fri 8-5

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider HelpLine (Richmond)

Official page read

Phone804-786-6273Published hours

Mon-Fri 8-5

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Gainwell provider enrollment (in-state)

Official page read

Phone804-270-5105Fax

888-335-8476

Published email

vamedicaidproviderenrollment@gainwelltechnologies.com

Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

Out of state toll free 888-829-5373.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

MediCall automated claim/eligibility

Official page read

Phone800-772-9996Published hours

24/7

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

Also 800-884-9730.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Service authorization (Acentra/Atrezzo)

Official page read

Phone888-827-2884Published email

PAUR06@dmas.virginia.gov

Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

Alt 804-622-8900.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy point-of-sale helpdesk

Official page read

Phone800-932-6648Published hours

24/7

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

EDI Helpdesk

Official page read

Phone866-352-0766Fax

888-335-8460

Published hours

Mon-Fri 8-5

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

dental

Cardinal Care Smiles dental

Official page read

Phone888-912-3456Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

transportation

NEMT (Modivcare)

Official page read

Phone866-386-8331Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Virginia Medicaid (DMAS)

Provider HelpLine (toll free)

Provider HelpLine (Richmond)

Gainwell provider enrollment (in-state)

MediCall automated claim/eligibility

Service authorization (Acentra/Atrezzo)

Pharmacy point-of-sale helpdesk

EDI Helpdesk

Cardinal Care Smiles dental

NEMT (Modivcare)

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Suggest a correction

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Virginia Medicaid (DMAS)

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.