Hospitals and health systems

Virtua Health

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

patient billing

Patient Accounting Department — hospital billing questions

Official page read
Phone833-335-4010Published email

virtuapatientaccounting@virtua.org

Published hours

9 a.m. to 4 p.m., Monday through Friday

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address
Virtua Health PO Box 71430 Philadelphia, PA 19176-1430

Billing correspondence

Virtua hospital bills, copies of bills and payment plans; also by email or mail.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

NJ Charity Care eligibility and Medicaid coverage help (Sierra Health)

Official page read
Phone888-625-2890Published email

medicaid@sierrahealth.net

Published hours

Monday through Friday from 8:30 a.m. to 5 p.m.

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Virtua's financial counseling partner Sierra Health for NJ Charity Care eligibility and Medicaid coverage questions; Virtua also offers a Charity Assistance Program for patients who do not qualify for Charity Care.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

MyChart paperless statements help desk

Official page read
Phone856-246-4113Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Questions about paperless statements in MyChart.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Virtua Marlton Hospital (also Berlin and Camden emergency departments, fax only)

Official page read
Phone856-355-6400Fax

856-355-6601

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Fax or mail a written request (with approximate date of service) plus the Release of Patient Information form to the facility HIM department; requests are not accepted by phone (phone is for questions). Virtua Medical Group practice records go directly to the practice.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Virtua Mount Holly Hospital

Official page read
Phone609-914-7014Fax

609-914-6405

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Fax or mail a written request (with approximate date of service) plus the Release of Patient Information form to the facility HIM department; requests are not accepted by phone (phone is for questions). Virtua Medical Group practice records go directly to the practice.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Virtua Our Lady of Lourdes Hospital

Official page read
Phone856-886-6073Fax

856-886-6083

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Fax or mail a written request (with approximate date of service) plus the Release of Patient Information form to the facility HIM department; requests are not accepted by phone (phone is for questions). Virtua Medical Group practice records go directly to the practice.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Virtua Voorhees Hospital

Official page read
Phone856-247-3400Fax

856-247-3758

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Fax or mail a written request (with approximate date of service) plus the Release of Patient Information form to the facility HIM department; requests are not accepted by phone (phone is for questions). Virtua Medical Group practice records go directly to the practice.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Virtua Willingboro Hospital

Official page read
Phone609-444-0459Fax

609-444-0462

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Fax or mail a written request (with approximate date of service) plus the Release of Patient Information form to the facility HIM department; requests are not accepted by phone (phone is for questions). Virtua Medical Group practice records go directly to the practice.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical Affairs / medical staff office — credentialing

Official page read
Phone856-355-0335Published email

maffairs@virtua.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 hospital credentialing; option 2 VMG payer credentialing

Menus can change. No live call verification is claimed.

Physicians and APPs: option 1 hospital medical staff credentialing, option 2 VMG payer credentialing.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Virtua Access Center (888-VIRTUA-3)

Official page read
Phone888-847-8823Published hours

7 am to 7 pm daily; holidays 7 am to 4:30 pm

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

General access/scheduling center, 7 am to 7 pm daily (holidays 7 am-4:30 pm). Not a published physician transfer line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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