DialClerk Directory

Hospitals and health systems

WakeMed Health & Hospitals

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

patient billing

Patient Financial Services (billing and financial assistance)

Official page read
Phone877-498-4490Published hours

Monday – Friday, 7:30 am – 5:30 pm

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

WakeMed hospital billing questions (local 919-350-8359, also the financial assistance line per the financial assistance page). In person at Raleigh Campus, Cary Hospital or WakeMed North patient registration.

View source ↗ · Source checked 2026-10-25 · financial assistance: call 919-350-8359 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Estimates line

Official page read
Phone919-350-7808Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Price estimates by phone (also MyChart guest estimates).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — WakeMed

Official page read
Phone919-350-8370Fax

919-350-1720

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address
WakeMed Health & Hospitals Health Information Management Department - ROI 3000 New Bern Avenue Raleigh, NC 27610

Release-of-information requests

Fax or mail the Authorization to Release Medical Information form; questions to the Medical Records department.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical Staff Services

Official page read
Phone919-350-8114Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Medical staff membership, clinical privileges and reappointments (physicians, APPs, PAs).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Registration and financial clearance Careline (surgery)

Official page read
Phone919-350-2273Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 for surgery

Menus can change. No live call verification is claimed.

Contact listed in the surgical schedulers' registration and financial information toolkit; option 1 for surgery.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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