Washington Apple Health (HCA, ProviderOne)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

fax prior auth

Fee-for-service prior authorization fax — general medical, dental and medical equipment requests

Official page read
Phone

No phone listed for this route

Fax

866-668-1214

Published hours

Not published in this record

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

Fax the typed General Information for Authorization form (HCA 13-835) as page 1 with all supporting documentation (no fax cover sheet). Direct data entry in ProviderOne is the alternative; HCA does not accept PA requests by mail. Applies to Apple Health fee-for-service, not MCO-enrolled clients.

View source ↗ · Source checked 2026-10-25

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prior authorization

Fee-for-service prior authorization questions — medical

Official page read
Phone800-562-3022 ext. 15471Published hours

Tuesday–Thursday, 8 a.m.–noon (Pacific)

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

Prior authorization contact for medical services (ext. 15471 or 52018).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Fee-for-service prior authorization questions — medical equipment

Official page read
Phone800-562-3022 ext. 15466Published hours

Tuesday–Thursday, 8 a.m.–noon (Pacific)

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

Prior authorization contact for medical equipment (ME).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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