provider services
Main phone, customer service email and paper claim mailing address
commercial
National contact — confirm product and location
Paper claims
This is a self-funded plan administrator, so each employer plan differs: the provider number, claim address and payer ID printed on the member's ID card are authoritative. Contact page lists one main phone number, a Customer Service email (helpme@webtpa.com) and the P.O. Box to mail paper claims. Business hours and a dedicated provider line are not published here; use the number on the member ID card for claim, eligibility or authorization questions.
View source ↗ · Source checked 2026-10-25
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