Medicare and Medicaid

West Virginia Medicaid (BMS / Gainwell)

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

provider services

Gainwell Provider Services (toll free)

Official page read
Phone888-483-0793Published hours

Mon-Fri 8-7

Product, plan and location

medicaid
West Virginia

Mailing address

Not researched for this route

AVRS on same numbers 24/7.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Gainwell Provider Services (Charleston)

Official page read
Phone304-348-3360Published hours

Mon-Fri 8-7

Product, plan and location

medicaid
West Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider Services Enrollment Unit

Official page read
Phone888-483-0793Published hours

Not published in this record

Product, plan and location

medicaid
West Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Gainwell Pharmacy Help Desk

Official page read
Phone888-483-0801Published hours

Mon-Fri 8-7

Product, plan and location

medicaid
West Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

EDI help desk

Official page read
Phone

No phone listed for this route

Published email

edihelpdesk@gainwelltechnologies.com

Published hours

Not published in this record

Product, plan and location

medicaid
West Virginia

Mailing address

Not researched for this route

Email only.

View source ↗ · Source checked 2026-10-20

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