DialClerk Directory

Hospitals and health systems

WVU Medicine (West Virginia University Health System)

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

patient billing

Patient billing customer service and pay by phone

Official page read
Phone855-778-2922Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
West Virginia

Mailing address
WVU Medicine c/o WVU Health System PO Box 896 Morgantown, WV 26507-0896

Mail payments for WVU Medicine statements

For questions about WVU Medicine statements and paying by phone. Garrett Regional Medical Center has its own billing line. Not for insurer claim status from payers.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial counselors / financial assistance (WVU Medicine locations)

Official page read
Phone304-598-6260Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
West Virginia

Mailing address

Not researched for this route

Financial counselor line for patients having difficulty paying a bill or applying for financial assistance at WVU Medicine locations (Garrett Regional uses its own line).

View source ↗ · Source checked 2026-10-25 · Financial counselor number on pay-a-bill page ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Garrett Regional Medical Center billing questions

Official page read
Phone844-484-2357Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Billing questions for Garrett Regional Medical Center (Oakland, MD) only.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Garrett Regional Medical Center financial assistance

Official page read
Phone301-533-4179Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Financial assistance for Garrett Regional Medical Center patients only.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone304-598-4110Published hours

Monday–Friday 8 am–4 pm

Product, plan and location

Confirm the exact product or service
West Virginia

Mailing address
WVU Medicine Release of Information PO Box 8049 1 Medical Center Drive Morgantown, WV 26506-8049

Mail signed authorization forms for release of medical records

WVU Medicine Release of Information. Requests by online records request tool (separate tool for healthcare professionals and for third-party requesters), MyWVUChart, email or mail with the authorization form. Toll-free alternate 844-484-0304. Page lists an ROI email address (obfuscated on the page, not captured here).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release (toll-free)

Official page read
Phone844-484-0304Published hours

Monday–Friday 8 am–4 pm

Product, plan and location

Confirm the exact product or service
West Virginia

Mailing address

Not researched for this route

Toll-free alternate for WVU Medicine Release of Information.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Transfer center — WVU Hospitals Medical Command

Official page read
Phone866-244-5027Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
West Virginia

Mailing address

Not researched for this route

For physicians/facilities requesting patient transfer to WVU Hospitals (Morgantown) via Medical Command. Not for patients.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Transfer/consult requests — PICU, NICU and pediatrics (1-855-WVU-KIDS)

Official page read
Phone855-988-5437Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
West Virginia

Mailing address

Not researched for this route

Clinician requests/consults for WVU Medicine Children's PICU, NICU and pediatrics. Digits from the page's telephone link for 1-855-WVU-KIDS.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Transfer/consult requests — maternal care (1-844-WVU-MOMS)

Official page read
Phone844-988-6667Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
West Virginia

Mailing address

Not researched for this route

Clinician maternal care requests/consults. Digits from the page's telephone link for 1-844-WVU-MOMS.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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