Hospitals and health systems

Zuckerberg San Francisco General Hospital and Trauma Center (SF DPH)

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

fax other

Health information management / medical records release (ROI)

Official page read
Phone628-206-8622Fax

628-206-7599

Completed authorization plus ID copy.

Published email

zsfgroi@sfdph.org

Completed authorization plus ID copy.

Published hours

Monday–Friday, 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address
Zuckerberg San Francisco General Hospital 1001 Potrero Avenue, Bldg 5, 2nd Floor, 2B1 San Francisco, CA 94110-3518

Mailed record-release requests with ID copy.

ZSFG Release of Information: fax or email the completed authorization with a copy of government-issued ID, or mail it; 7–10 business days. Phone is the Medical Records contact line (Monday–Friday 8 a.m.–4 p.m.).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Radiology department — diagnostic image copies

Official page read
Phone628-206-8033Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Requests for diagnostic images (not the written record).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing Office / Patient Financial Services — San Francisco Health Network

Official page read
Phone628-206-8448Published email

SFHNPatientFinancialServices@sfdph.org

Bill questions, insurance information, itemized bills.

Published hours

Monday–Friday, 8–11:30 a.m. and 1–4:30 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address
Zuckerberg San Francisco General Hospital P.O. Box 748892 Los Angeles, CA 90074

Mailed payments (check, cashier's check, money order).

Questions about a ZSFG/SF Health Network bill, giving insurance information, itemized bills and billing records. Ambulance and SFGH medical group physician bills are separate.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Help paying your bill — financial assistance

Official page read
Phone628-206-3275Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Call if a patient needs help paying a San Francisco Health Network bill (charity care/discount payment).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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