DialClerk Directory

Medicine contacts

AUSTEDO

AUSTEDO formulation-specific manufacturer support and Teva Cares contacts.

Product / program source ↗ · Checked 2026-10-22

Published administrative support contacts do not establish individual eligibility, insurance coverage, reimbursement or clinical suitability.

Teva Cares Foundation

patient assistance

Teva Cares — application intake and program questions

Official page read
Phone877-237-4881Fax

877-438-4404

Published hours

Monday-Friday, 9 a.m.-8 p.m. Eastern, excluding holidays

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Teva Cares Foundation Patient Assistance Program P.O. Box 501827 San Diego, CA 92150

Completed Teva Cares PAP applications and required supporting documents; not Teva Total Support enrollment or patient payments.

The current medicines page explicitly lists these five medicines. The current linked generic application requires patient and prescriber sections and requested insurance/income documentation. Faxed prescriptions must come from the prescriber’s office. The foundation is legally separate from Teva Pharmaceuticals USA; each application requires foundation review.

View source ↗ · Source checked 2026-10-22 · Current explicit medicine roster ↗ · Current linked application ↗ · Published foundation contact details ↗ · Independent foundation identity ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Teva Cares — online application portal

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current official application portal for the foundation program. Public application shell retrieved; no sign-in, eligibility decision or submission was tested.

View source ↗ · Source checked 2026-10-22 · Official portal link ↗ · Current supported medicine roster ↗

Report an update

Teva Total Support

provider services

Teva Total Support — AUSTEDO and AUSTEDO XR enrollment and benefits investigation

Official page read
Phone800-887-8100Fax

844-257-6126

Published hours

Monday-Friday, 9 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Fax the completed formulation-specific enrollment form and required insurance cards. The authorization describes benefits investigation, coverage coordination, financial-assistance evaluation and prescription coordination. Use the January 2026 XR form for AUSTEDO XR and May 2026 twice-daily form for AUSTEDO. Teva Cares foundation applications use separate intake.

View source ↗ · Source checked 2026-10-22 · Current twice-daily AUSTEDO form ↗ · Official page linking both current forms ↗ · Current Teva Total Support identity ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Teva Total Support — AUSTEDO authorization cancellation

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Teva Attn: Authorizations P.O. Box 5490 Louisville, KY 40255

Cancellation of the patient authorization described in the AUSTEDO enrollment form; not application, prescription, claim or payment submission.

Both current formulation-specific enrollment forms publish this written authorization-cancellation address. Follow the applicable form’s authorization instructions.

View source ↗ · Source checked 2026-10-22 · Matching cancellation address for twice-daily AUSTEDO ↗

Report an update

patient assistance

AUSTEDO Savings Card — patient benefit questions

Official page read
Phone844-308-5110Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current 2026 terms publish this patient eligibility/benefit and card-discontinuation number. Commercial-insurance restrictions apply. These terms expire December 31, 2026 and do not establish foundation eligibility.

View source ↗ · Source checked 2026-10-22 · Current link to card terms ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

AUSTEDO Savings Card — pharmacist PDMI processing help

Official page read
Phone800-800-7364Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

PDMI Help Desk in pharmacist savings-card processing instructions. Use the correct medicine and current card terms, which expire December 31, 2026.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice