Test contacts

Cologuard

Cologuard laboratory and administrative support contacts through Exact Sciences.

Product / program source ↗ · Checked 2026-10-22

Cologuard and Cologuard Plus share these published support routes. Confirm which test was ordered. Assistance is individually reviewed; the Boston address is for bill payments only.

Exact Sciences

lab client services

Laboratories Customer Care Center

Official page read
Phone844-870-8870Published hours

Every day, 6 a.m.–10 p.m. Central

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Cologuard and Cologuard Plus customer support. Confirm the test and request; other Exact Sciences products can use different teams.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Cologuard / Cologuard Plus patient assistance

Official page read
Phone844-870-8870Published hours

Every day, 6 a.m.–10 p.m. Central

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Choose the billing option for patient assistance.

Menus can change. No live call verification is claimed.

Program eligibility, current funding, insurance restrictions and exact formulation must be confirmed directly. This contact does not establish approval or coverage.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Exact Sciences assistance eligibility questions

Official page read
Phone866-267-2322Published email

patientassistance@exactsciences.com

Questions about the Exact Sciences patient assistance program; confirm the test and secure document-submission channel.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Company assistance contact. For the Cologuard-specific billing menu, use 844-870-8870. Eligibility is individually determined.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cologuard bill-payment mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Exact Sciences P.O. Box 981006 Boston, MA 02298-1006

Bill payments only — not specimens, medical records or claims

Use the instructions and identifiers on the current bill.

View source ↗ · Source checked 2026-10-22

Report an update

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice