DialClerk Directory

Test contacts

DecisionDx-SCC

Laboratory and administrative support contacts through Castle Biosciences.

Product / program source ↗ · Checked 2026-10-22

Listed in the current official Castle test catalog; administrative routing only.

Castle Biosciences

lab client services

Customer service — test ordering and administrative support

Official page read
Phone866-788-9007Published email

contact@castlebiosciences.com

Castle customer-service inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1.

Menus can change. No live call verification is claimed.

Published Castle customer-service route. The current test catalog supplies the product scope; individual test requirements must be confirmed.

View source ↗ · Source checked 2026-10-22 · castle products ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Reimbursement — insurance and financial-assistance questions

Official page read
Phone866-788-9007Published email

reimbursement@castlebiosciences.com

Castle reimbursement, insurance and financial-assistance inquiries; no application attachment method is inferred.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3.

Menus can change. No live call verification is claimed.

Published reimbursement team for insurance, billing and assistance questions. Financial-assistance review is individual and does not establish insurance coverage or test eligibility.

View source ↗ · Source checked 2026-10-22 · castle insurance ↗ · castle products ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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