Medicine contacts

Eliquis

Eliquis support contacts for prescription coverage, provider benefits review, co-pay-card processing and manufacturer inquiries.

Product / program source ↗ · Checked 2026-10-22

Contact the program for current requirements. A listed medicine does not establish eligibility, funding, coverage or enrollment. Some medicines also have separate REMS requirements.

Bristol Myers Squibb Patient Assistance Foundation

patient assistance

Foundation assistance questions and application requests

Official page read
Phone800-736-0003Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern, excluding holidays

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current application page directs patients and providers to use the address or fax on the selected medicine application. Older generic PDF destinations are not assumed to apply to every medicine. Contact the program for current requirements. A listed medicine does not establish eligibility, funding, coverage or enrollment.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

ELIQUIS 360 Support — Bristol Myers Squibb and Pfizer

patient assistance

ELIQUIS 360 — prescription coverage and savings support

Official page read
Phone855-354-7847

Published ELIQUIS 360 live-specialist support for prescription coverage and potential savings.

Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern; Saturday–Sunday, 9 a.m.–6 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Ask the program about current requirements; a listing does not establish eligibility or coverage. The published patient-support schedule includes weekend hours. The separate HCP resource page lists weekday hours for provider support.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ELIQUIS 360 — provider benefits review, prior authorization and appeals support

Official page read
Phone855-354-7847

Shared ELIQUIS 360 support line for healthcare professionals.

Fax

855-674-8134

Completed ELIQUIS Benefits Review Form and patient authorization for benefits review, prior authorization or appeals support.

Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current HCP resources page links the Benefits Review Form with revision 03/23. That publisher-linked form specifies this fax. Provider and patient signatures are required by the form. This is manufacturer reimbursement support, not a payer claims-decision or pharmacy prescription-intake fax.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

ELIQUIS co-pay card — rebate form and pharmacy processing assistance

Official page read
Phone866-279-4730

Request a rebate form for mail-order/nonparticipating pharmacies, or obtain McKesson Pharmacy Support processing assistance.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
P.O. Box 2914, Phoenix, AZ 85062-2914

Co-pay-card questions, as specified in the published card terms; not a confirmed prescription or rebate-submission mailing destination.

This route is published in ELIQUIS co-pay-card terms. Co-pay-card eligibility and government-coverage exclusions apply. The terms identify the postal destination for questions; they do not establish that address as a prescription or completed-rebate intake destination. Hours are not published.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ELIQUIS HCP site — BMS general and technical inquiries

Official page read
Phone877-517-6326Published email

customer.relations@bms.com

General and technical inquiries published in the ELIQUIS HCP contact panel.

Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

This is the general/technical contact published on the ELIQUIS HCP site. It is not a patient-assistance application, medical-record or rebate-submission mailbox. The contact panel carries code 432-US-2300211 06/23 on the current live page.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ELIQUIS HCP site — BMS medical information inquiries

Official page read
Phone800-321-1335

BMS medical information inquiries.

Published hours

Monday–Friday, 8 a.m.–5 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The HCP page directs electronic medical-information inquiries through BMSMedInfo.com with login or registration. No public direct medical-information email address is established by this source.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ELIQUIS HCP site — adverse-event or product-quality reporting

Official page read
Phone800-721-5072

BMS adverse-event or product-quality complaints.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published manufacturer reporting contact. The source does not publish staffed hours for this route.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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