Find the right department

Commercially insured patients enroll at NexCopay.com or by phone. Not for government-insured patients per program terms. NEXLIZET and NEXLETOL only.

HCP access page: NEXSTEP Navigator helps patients access NEXLIZET or NEXLETOL; offices contact their Esperion representative at this address.

Customer-service phone accepts oral requests.

Provider pay disputes are submitted by mail or the provider portal; fax submissions are not accepted.

Financial assistance applications can be submitted via MyChart, email (address on page) or mail. Phone is Patient Financial Services.

For unresolved or escalated records requests only; routine requests go to the ROI vendor line.

Completed authorization forms by fax or mail; phone and status questions handled by Datavant, Essentia's release-of-information vendor. Clinicians should use the ROI office's online request tool for professionals. HIM program manager escalation: 218-786-7885.

Patient billing questions, payment options, and scheduling with a financial counselor. Also handles coordination-of-benefits questions.

Provider-to-provider consults for East Market hospitals. Toll-free 800-725-3223. West Market (Fargo) uses ONE CALL; its number is shown only as a vanity (701-364-CALL) and is not listed here.

Toll-free Med Direct consult line (East Market).

Patient cost estimates, hospital/clinic standard charges file questions, and ND/WI clinic service charge questions.

Provider transfer requests to East Market hospitals (St. Mary's Duluth, St. Joseph's Brainerd, Superior, Sandstone, Virginia, Moose Lake, Deer River, Aurora). Toll-free 877-786-4944.

Toll-free STAT Doc transfer line for East Market hospitals.

CMS ACO ID A5617. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

CMS ACO ID A5897. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

CMS ACO ID A4707. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

Publicly designated health officer contact from the NJ Department of Health directory, page 23. The separate emergency after-hours number is excluded. Individual agency websites were not independently reviewed.

NYSDOH lists this local health department number for communicable disease questions. Phone table revised March 2026.

State directory read as a structured dataset. Named staff emails and emergency/police after-hours routes omitted. This is a local administrative route, not a medical emergency service.

Publicly designated health officer contact from the NJ Department of Health directory, page 24. The separate emergency after-hours number is excluded. Individual agency websites were not independently reviewed.

Official EyeMed provider support listing. Optical lens laboratory, not a medical specimen collection facility.

Department administrative phone from the state Local Health Department Directors list updated October 12, 2026; the column is labeled LHD Phone #. Mailing address is from the separately linked Directors Mailing Labels document, which has no visible publication date. Staff names are omitted. This mailing label does not establish a public clinic location or a medical-records destination.

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

County-specific entry in the ADPH District and County Roster. The county tag identifies this directory entry; program eligibility and appointment requirements must be confirmed with the department. Public fax listed for this office; no claims or medical-records submission purpose is stated.

Page says to complete the Change Order Form and fax it to this number when the initial order was placed manually; specimens are stored 14 days for add-on testing. Interface or Retriever orders should be changed through that same method.

Published as 'Client Services and Billing' and 'Ordering Assistance' for providers using Viracor transplant/infectious-disease/immunology testing. Non-urgent requests such as supply orders or account setup can use the contact form.

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

LDH Parish Health Units directory entry. General office contact for the named parish health unit; this is not a promise of eligibility or any particular clinical service. Directory street address retained as physical location, not a specified mail/records destination. No publication date, fax, general email or office hours shown on this category card.

Published county department contact in the Georgia DPH county directory, District 9-2. County association follows the named directory record; it does not establish every program's eligibility or service area. The directory may publish a shared regional number. Confirm the office and purpose when connected. The listed fax has no specialized claims or medical-records submission purpose stated.

Routine administrative contact from the Illinois Department of Public Health directory. The separate after-hours emergency column was excluded. The department website was not independently reviewed; confirm the appropriate program and secure document destination with staff. The listed jurisdiction is local rather than countywide; no county assignment was inferred from its address.

Current Cigna precertification table publishes this number for DME including orthotics/prosthetics, EIU/outpatient surgery/unlisted/cosmetic procedures, home health, integrated oncology, molecular laboratory, musculoskeletal, radiation therapy, sleep and vascular intervention. Confirm the exact service and plan. This current service-specific table differs from the older October 2025 general contact table; do not treat the older alternatives as equivalent. The October 31, 2025 contact table separately routes CareLink customers in Massachusetts/Rhode Island and Cigna customers in Hawaii/Puerto Rico to 800-882-4462. The current service-specific page does not explicitly resolve those market exceptions; confirm the patient ID card and plan before using this EviCore route.

Current Cigna service-specific precertification table. Conflicts with the broader diagnostic-imaging/GI number in the October 2025 contact table; this record follows the current service-specific page. Confirm member plan/service. The October 31, 2025 contact table separately routes CareLink customers in Massachusetts/Rhode Island and Cigna customers in Hawaii/Puerto Rico to 800-882-4462. The current service-specific page does not explicitly resolve those market exceptions; confirm the patient ID card and plan before using this EviCore route.

Current Cigna service-specific table for high-/low-technology radiology and diagnostic cardiac imaging. Digits differ from 888-693-3297 in the October 2025 contact table. Preserve that discrepancy; this record follows the current service-specific page. Confirm member plan/service. The October 31, 2025 contact table separately routes CareLink customers in Massachusetts/Rhode Island and Cigna customers in Hawaii/Puerto Rico to 800-882-4462. The current service-specific page does not explicitly resolve those market exceptions; confirm the patient ID card and plan before using this EviCore route.

Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Aetna advanced imaging (CT/CTA, MRI/MRA, PET) and diagnostic cardiology. Fax 800-540-2406 is the EviCore radiology fax; the July 2026 guide also lists it for Aetna cardiology, while the older Aetna ECR guide lists a different cardiology fax, so confirm the cardiology fax on the request form. Aetna's EviCore programs; phone also confirmed in the Aetna program documents on evicore.com. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Aetna sleep management through EviCore. The July 2026 guide prints a different phone for Aetna sleep; this line uses 888-622-7329 from the Aetna ECR quick reference guide. Aetna's EviCore programs; phone also confirmed in the Aetna program documents on evicore.com. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Aetna Medicare Advantage home health precertification (typically submitted by the home health agency). Fax also accepts additional clinical information. Eligibility questions go to Aetna Medicare Provider Services (800-624-0756 per the FAQ). Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Initial skilled nursing facility and inpatient rehabilitation facility precertification for Aetna members managed by EviCore. Urgent requests by phone are recommended. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Fax for Aetna post-acute concurrent review/extension requests; indicate the case number. Submit extensions about 72 hours before the last covered day. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Listed in the guide for Aetna Better Health of Florida, Illinois, Kentucky, Louisiana, Maryland, Texas and Virginia (cardiology) and Florida (radiology). The guide prints a different radiology/MSK phone for the other states; those numbers are withheld here — use the plan's own provider guide. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Aetna Better Health of Michigan and Aetna Better Health of New Jersey. The guide's radiology phone for these plans is malformed or inconsistent, so radiology is not included. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).

Fax printed on the guide for this plan differs from EviCore's usual imaging fax, so it is withheld; confirm on the fax form. Source: EviCore 'Health Plan Contact Information' guide (July 2026) on evicore.com. Request online first (EviCore provider portal at evicore.com); phone is for new requests, urgent requests and case status. Confirm the member's plan uses EviCore for the requested service before calling. Not for claims or eligibility questions (call the health plan).