Find the right department

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.

Medical staff office from the facility phone directory.

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.

Central scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.

Central scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.

Local Medical Records number in the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team (see the HIM lines on this record).

Medical staff office (privileges / medical staff services) from the facility directory.

Listed as 'Billing and patient accounts' and 'Patient account customer service' in the facility phone directory.

Case management department from the facility phone directory. Not the transfer center.

Medical staff services from the facility phone directory.

Pre-registration line from the facility directory; on-site patient registration is listed as (386) 719-9030.

Admitting/registration listed in the facility phone directory.

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.

Central scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.

Local medical records number from the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team.

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.

Central scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.

Local medical records number from the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team.

Listed as 'HCA Florida Ocala Hospital medical staffing' in the facility directory.

Local patient financial services office listed in the facility directory; the toll-free billing & patient accounts line is listed separately.

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.

Central scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory.

Listed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory.

Central scheduling line from the facility phone directory.

Local Medical Records number from the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team.

Listed on the HCA Florida Ocala Hospital contact page as West Marion Hospital health information management.

Page states faxes and email are not accepted for non-patient requests; mail to the address.

Shared release-of-information process published on each HCA Florida hospital's medical records page: patients send a signed authorization with photo ID by fax, email or mail, or use the online request portal; call the number for questions or request status. Radiology images and birth certificates are handled separately.

Physician offices fax a written request on letterhead with patient name, date of birth, date of visit and treating facility; mark 'STAT' for urgent requests.

One call for emergency transfers, direct admissions, consults and transport to HCA Florida hospitals in the North Florida group (Capital, Fort Walton-Destin, Gulf Coast, Lake City, Lake Monroe, Memorial, North Florida, Ocala, Orange Park, Osceola, Poinciana, Putnam, Twin Cities, UCF Lake Nona, West, Oviedo). Calls are recorded.

Listed as Patient Estimation Assistance and Price Estimates on the Fort Walton-Destin, Gulf Coast, Capital and North Florida contact pages.

Listed as Patient Estimation Assistance and Price Estimates on the Sarasota Doctors, Fawcett and Englewood contact pages.

One call for emergency transfers, direct admissions, consults and transport to HCA Florida hospitals in the South Florida group, including Sarasota Doctors, Fawcett, Englewood, Blake, Bayonet Point, Largo, Pasadena, St. Petersburg and others. Note it differs by one digit from the North Florida center.

Central scheduling at P/SL (main line 720-754-6000; transplant center 720-754-2155).

HCA HealthONE medical records requests: online portal, or mail/fax the authorization form with photo ID; status and questions by phone.

HCA HealthONE hospital billing complaints/issues, Hospital Discounted Care eligibility (Colorado law; household income at or below 250% FPL) and appeals. State HCPF Hospital Discounted Care complaints: (303) 866-2580.

Patient portal support Monday-Saturday 8 a.m.-10 p.m. CST.

Requests from insurers, attorneys or Disability Determination Services are mailed to the Richmond shared services center; assistance (844) 481-0278.

Facility patient advocate line shared by Centennial, Aurora and Spalding Rehabilitation.

Facility patient advocate (administration concerns) for P/SL and Rocky Mountain Hospital for Children.

Facility patient advocate.

Facility patient advocate.

Facility patient advocate.

Pricing estimates for frequently scheduled hospital services.

Physician offices fax a written request on letterhead with patient name, DOB, date of visit and facility; mark 'STAT'. Assistance: (844) 481-0278.

Billing is facility-specific: Kingwood (866) 783-4543; Clear Lake (866) 453-5898; West (866) 888-4439 (see each hospital's contact page).

Physician referral line shown on HCA Houston and Medical City Dallas contact directories.

Patient records requests with signed authorization and photo ID (online portal, fax, email or mail). Insurance/attorney/disability third-party requests mail to Houston SSC, PO Box 292289, Nashville, TN 37229-2289.