patient billing
HCA Florida Fort Walton-Destin Hospital — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Gulf Coast Hospital (Panama City) — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Capital Hospital (Tallahassee) — billing & patient accounts
Official page readListed as 'Billing & patient accounts' in the facility phone directory. The same page lists 'Patient account customer service' as (888) 334-3868, the shared estimation line; use this number for hospital bill questions.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Ocala Hospital — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida North Florida Hospital (Gainesville) — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Sarasota Doctors Hospital — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Fawcett Hospital (Port Charlotte) — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Englewood Hospital — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory, for patient bills from this hospital. Physician group bills may be separate.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida Fort Walton-Destin Hospital — central scheduling
Official page readCentral scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida Gulf Coast Hospital (Panama City) — central scheduling
Official page readCentral scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida Capital Hospital (Tallahassee) — central scheduling
Official page readCentral scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida North Florida Hospital (Gainesville) — central scheduling
Official page readCentral scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida Sarasota Doctors Hospital — central scheduling
Official page readCentral scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida Ocala Hospital — central scheduling
Official page readCentral scheduling line from the facility phone directory (scheduling of tests and procedures). Not for billing or records.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
HCA Florida Gulf Coast Hospital (Panama City) — medical records department phone
Official page readLocal Medical Records number in the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team (see the HIM lines on this record).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Medical staff office (privileges / medical staff services) from the facility directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
HCA Florida Capital Hospital (Tallahassee) — case management
Official page readCase management department listed in the facility phone directory (discharge planning / care coordination). Not the transfer center.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
HCA Florida Ocala Hospital — medical records department phone
Official page readLocal medical records number from the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Listed as 'HCA Florida Ocala Hospital medical staffing' in the facility directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Ocala Hospital — patient financial services (local)
Official page readLocal patient financial services office listed in the facility directory; the toll-free billing & patient accounts line is listed separately.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
HCA Florida West Marion Hospital (Ocala) — health information management phone
Official page readListed on the HCA Florida Ocala Hospital contact page as West Marion Hospital health information management.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida North Florida Hospital (Gainesville) — admitting / registration
Official page readAdmitting/registration listed in the facility phone directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
HCA Florida North Florida Hospital (Gainesville) — medical records department phone
Official page readLocal medical records number from the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Medical staff office from the facility phone directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
Patient estimation assistance / price estimates — Panhandle, Tallahassee, Gainesville and Ocala hospitals
Official page readListed as Patient Estimation Assistance and Price Estimates on the Fort Walton-Destin, Gulf Coast, Capital and North Florida contact pages.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
Patient estimation assistance / price estimates — Sarasota Doctors, Fawcett and Englewood hospitals
Official page readListed as Patient Estimation Assistance and Price Estimates on the Sarasota Doctors, Fawcett and Englewood contact pages.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — patient requests (HCA Florida hospitals)
Official page readShared release-of-information process published on each HCA Florida hospital's medical records page: patients send a signed authorization with photo ID by fax, email or mail, or use the online request portal; call the number for questions or request status. Radiology images and birth certificates are handled separately.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — physician office STAT continuity-of-care requests (HCA Florida hospitals)
Official page readPhysician offices fax a written request on letterhead with patient name, date of birth, date of visit and treating facility; mark 'STAT' for urgent requests.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
Health information management / medical records release — insurance, attorney, disability and third-party requests (mail only)
Official page readPage states faxes and email are not accepted for non-patient requests; mail to the address.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
North Florida Transfer Center (HCA Florida Capital, Fort Walton-Destin, Gulf Coast, North Florida, Ocala and other North Florida hospitals)
Official page readOne call for emergency transfers, direct admissions, consults and transport to HCA Florida hospitals in the North Florida group (Capital, Fort Walton-Destin, Gulf Coast, Lake City, Lake Monroe, Memorial, North Florida, Ocala, Orange Park, Osceola, Poinciana, Putnam, Twin Cities, UCF Lake Nona, West, Oviedo). Calls are recorded.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
South Florida Transfer Center (HCA Florida Sarasota Doctors, Fawcett, Englewood and other South/West Florida hospitals)
Official page readOne call for emergency transfers, direct admissions, consults and transport to HCA Florida hospitals in the South Florida group, including Sarasota Doctors, Fawcett, Englewood, Blake, Bayonet Point, Largo, Pasadena, St. Petersburg and others. Note it differs by one digit from the North Florida center.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida West Hospital (Pensacola) — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
fax other
HCA Florida West Hospital (Pensacola) — medical records department phone
Official page readLocal Medical Records number from the facility directory. Copy requests are processed by the shared HCA Florida release-of-information team.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida West Hospital (Pensacola) — central scheduling
Official page readCentral scheduling line from the facility phone directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Twin Cities Hospital (Niceville) — billing & patient accounts
Official page readListed as 'Billing & Patient Accounts' and 'Patient Account Customer Service' in the facility phone directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient billing
HCA Florida Lake City Hospital — billing & patient accounts
Official page readListed as 'Billing and patient accounts' and 'Patient account customer service' in the facility phone directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
HCA Florida Lake City Hospital — pre-registration
Official page readPre-registration line from the facility directory; on-site patient registration is listed as (386) 719-9030.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Medical staff services from the facility phone directory.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
case management
HCA Florida Lake City Hospital — case management
Official page readCase management department from the facility phone directory. Not the transfer center.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.