Medical administration contacts

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Search individual contact routes for the team and purpose you need. Each result keeps its own phone, fax, email, address, source and restrictions.

Matching contact routes

16,111 contact routes · Page 33 of 323

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

BlueLine (provider eligibility and other questions)

Phone 401-272-1590

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

eligibility benefits

BlueLine (provider eligibility and other questions)

Official page read

Phone401-272-1590Published hours

24/7

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-327-6712.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Care Management (medical and behavioral)

Phone 401-459-2273Fax 401-459-5804

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

case management

Care Management (medical and behavioral)

Official page read

Phone401-459-2273Fax

401-459-5804

Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-637-3718 ext 2273.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Credentialing fax

No phone listedFax 401-459-1369Published email

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

provider enrollment credentialing

Credentialing fax

Official page read

Phone

No phone listed for this route

Fax

401-459-1369

Published email

Database.Credentialing@bcbsri.org

Published hours

Not published in this record

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

EDI Support

Phone 855-721-4211

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

edi clearinghouse support

EDI Support

Official page read

Phone855-721-4211Published hours

Mon-Fri 8:00-4:30 ET; also listed 24/7

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Grievance and Appeals Unit fax (all other lines)

No phone listedFax 401-459-5005

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

fax appeals

Grievance and Appeals Unit fax (all other lines)

Official page read

Phone

No phone listed for this route

Fax

401-459-5005

Published hours

Not published in this record

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Grievance and Appeals Unit fax (Medicare/Duals lines)

No phone listedFax 401-459-5668

Rhode Island · medicare advantage · Source checked 2026-10-20

Contact details, purpose & sources

fax appeals

Grievance and Appeals Unit fax (Medicare/Duals lines)

Official page read

Phone

No phone listed for this route

Fax

401-459-5668

Published hours

Not published in this record

Product, plan and location

medicare advantage
Rhode Island

Mailing address

Not researched for this route

Plan 65, BlueCHiP for Medicare, HealthMate Coast-to-Coast, BlueRI for Duals.

View source ↗ · Source checked 2026-10-20

Report an update

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Physician and Provider Call Center

Phone 401-274-4848

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

provider services

Physician and Provider Call Center

Official page read

Phone401-274-4848Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-230-9050 on the page. An older cached listing showed 800-930-2050; use 800-230-9050.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Relations

Phone 844-707-5627Fax 401-459-5531Published email

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

provider enrollment credentialing

Provider Relations

Official page read

Phone844-707-5627Fax

401-459-5531

Published email

ProviderRelations@bcbsri.org

Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross & Blue Shield of Rhode Island

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Utilization Management: initiate all PA (medical and behavioral)

Phone 401-272-5670Fax 401-272-8885

Rhode Island · commercial · Source checked 2026-10-20

Contact details, purpose & sources

prior authorization

Utilization Management: initiate all PA (medical and behavioral)

Official page read

Phone401-272-5670Fax

401-272-8885

Published hours

Mon-Fri 8:00-4:30 ET

Product, plan and location

commercial
Rhode Island

Mailing address

Not researched for this route

Toll-free 800-635-2477.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Alabama ALL Babies — customer service and benefit information

Phone 800-760-6851

Alabama · Source checked 2026-10-22

Contact details, purpose & sources

member services

Alabama ALL Babies — customer service and benefit information

Official page read

Phone800-760-6851Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Member benefit-information route for ALL Babies. This review does not establish general BCBS commercial-plan applicability.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-04-02

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Alabama ALL Babies — mental health and substance-use services

Phone 877-297-0089

Alabama · Source checked 2026-10-22

Contact details, purpose & sources

behavioral health

Alabama ALL Babies — mental health and substance-use services

Official page read

Phone877-297-0089Published hours

24 hours a day, seven days a week

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

For ALL Babies members and providers. The route is program-specific; no general commercial-plan applicability is inferred.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-04-02

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

BCBS Alabama — ProviderAccess public entry point

No phone listed

Alabama · commercial · Source checked 2026-10-22

Contact details, purpose & sources

portal

BCBS Alabama — ProviderAccess public entry point

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
Alabama

Mailing address

Not researched for this route

Public portal entry for provider resources. No authenticated workflow or account access was tested.

View source ↗ · Source checked 2026-10-22

Report an update

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health programs (Lucet)

Phone 888-611-6285Published email

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health programs (Lucet)

Official page read

Phone888-611-6285Published email

providersupport@lucethealth.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Menu guidance in the source record

Option 3

Menus can change. No live call verification is claimed.

Lucet behavioral health program information (manuals, toolkits).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Blue Advantage / Part D pharmacy provider inquiry

Phone 877-878-8668

Alabama · medicare advantage · medicare part d · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Blue Advantage / Part D pharmacy provider inquiry

Official page read

Phone877-878-8668Published hours

Not published in this record

Product, plan and location

medicare advantage · medicare part d
Alabama

Mailing address

Not researched for this route

Medicare Advantage (Blue Advantage) and Part D pharmacy inquiries.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Case management

Phone 800-821-7231

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

case management

Case management

Official page read

Phone800-821-7231Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Case management line listed with precertification contacts.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Federal Employee Program (R prefix) provider inquiry

Phone 800-492-8872

Alabama · fehb · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Federal Employee Program (R prefix) provider inquiry

Official page read

Phone800-492-8872Published hours

Not published in this record

Product, plan and location

fehb
Alabama

Mailing address

Not researched for this route

FEP members (R prefix).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

General Electric group provider inquiry

Phone 800-655-5392

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

provider services

General Electric group provider inquiry

Official page read

Phone800-655-5392Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Group-specific line for General Electric members.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Healthcare Information and Technology (electronic transactions)

Phone 205-220-6899

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

edi clearinghouse support

Healthcare Information and Technology (electronic transactions)

Official page read

Phone205-220-6899Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Help with electronic transactions such as claims and audit trail reports.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

In-state participating hospitals — general provider inquiry

Phone 800-760-6852

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

provider services

In-state participating hospitals — general provider inquiry

Official page read

Phone800-760-6852Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Participating hospitals.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

In-state participating providers — general provider inquiry

Phone 877-231-7239

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

provider services

In-state participating providers — general provider inquiry

Official page read

Phone877-231-7239Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Participating professional providers (also participating home care agencies).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Interactive voice response (IVR) only

Phone 800-648-9807

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

eligibility benefits

Interactive voice response (IVR) only

Official page read

Phone800-648-9807Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Automated IVR for in-state inquiries; Birmingham-area IVR 205-988-2213.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical review fax

No phone listedFax 205-220-9560

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

fax other

Medical review fax

Official page read

Phone

No phone listed for this route

Fax

205-220-9560

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Medical review documentation fax.

View source ↗ · Source checked 2026-10-25

Report an update

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

NASCO group provider inquiry

Phone 800-548-0165

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

provider services

NASCO group provider inquiry

Official page read

Phone800-548-0165Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Group-specific line for NASCO-administered accounts.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Non-participating hospitals and providers

Phone 205-733-7016

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Non-participating hospitals and providers

Official page read

Phone205-733-7016Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

IVR with representative availability for non-participating hospitals, providers and home care agencies.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Non-PPO dentists provider inquiry

Phone 205-985-5378

Alabama · dental · Source checked 2026-10-25

Contact details, purpose & sources

dental

Non-PPO dentists provider inquiry

Official page read

Phone205-985-5378Published hours

Not published in this record

Product, plan and location

dental
Alabama

Mailing address

Not researched for this route

Non-PPO dentists.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Other Blue plans outside Alabama (BlueCard)

Phone 800-676-2583

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

eligibility benefits

Other Blue plans outside Alabama (BlueCard)

Official page read

Phone800-676-2583Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

For members of other BCBS plans.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Out-of-state dentists provider inquiry

Phone 888-783-5113

Alabama · dental · Source checked 2026-10-25

Contact details, purpose & sources

dental

Out-of-state dentists provider inquiry

Official page read

Phone888-783-5113Published hours

Not published in this record

Product, plan and location

dental
Alabama

Mailing address

Not researched for this route

Out-of-state dentists.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Out-of-state general provider inquiry (automated IVR)

Phone 800-517-6425

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

eligibility benefits

Out-of-state general provider inquiry (automated IVR)

Official page read

Phone800-517-6425Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Automated IVR for out-of-state providers treating BCBS of Alabama members.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy general provider inquiry / pharmacy help line

Phone 800-216-9920

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Pharmacy general provider inquiry / pharmacy help line

Official page read

Phone800-216-9920Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

General pharmacy provider inquiries (also listed as the Pharmacy Help Line).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy review (drug prior authorization)

Phone 800-206-1048Fax 866-606-6021

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy prior auth

Pharmacy review (drug prior authorization)

Official page read

Phone800-206-1048Fax

866-606-6021

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Pharmacy review representative and fax.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

PPO dentists provider inquiry

Phone 800-373-4879

Alabama · dental · Source checked 2026-10-25

Contact details, purpose & sources

dental

PPO dentists provider inquiry

Official page read

Phone800-373-4879Published hours

Not published in this record

Product, plan and location

dental
Alabama

Mailing address

Not researched for this route

In-network PPO dentists.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Preadmission certification — psychiatric (PAC/Psych)

Phone 800-548-9859Fax 205-220-6857

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Preadmission certification — psychiatric (PAC/Psych)

Official page read

Phone800-548-9859Fax

205-220-6857

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Psychiatric preadmission certification; Birmingham area 205-985-4452.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Preadmission certification / pre-procedure review (PAC/PMD)

Phone 800-248-2342

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Preadmission certification / pre-procedure review (PAC/PMD)

Official page read

Phone800-248-2342Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Preadmission certification and pre-procedure review verification; Birmingham area 205-988-2245, outside Birmingham toll-free.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Precertification — State of Alabama (Group 13000) and Local Government (Group 30000)

Phone 800-551-2294

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Precertification — State of Alabama (Group 13000) and Local Government (Group 30000)

Official page read

Phone800-551-2294Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Precertification for the State Employees' (group 13000) and Local Government (group 30000) plans.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Engagement Consultants (networks and education)

Phone 866-904-4130

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Provider Engagement Consultants (networks and education)

Official page read

Phone866-904-4130Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Provider networks and education; select the option for your Provider Engagement Consultant. Local: 205-220-7200.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Alabama

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider enrollment and credentialing

Phone 205-220-6765Fax 205-220-9545Published email

Alabama · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Provider enrollment and credentialing

Official page read

Phone205-220-6765Fax

205-220-9545

Published email

Newprovappl@bcbsal.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama

Mailing address

Not researched for this route

Request applications, check status, add locations or update information (online, email, IVR). Email new provider applications to Newprovappl@bcbsal.org (add-location: Addlocappl@bcbsal.org; recredentialing: Recredappl@bcbsal.org). Fax is for credentialing applications and related documents.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

BCCHP prescription coverage exception requests (Prime Therapeutics)

Phone 866-202-3474Fax 877-480-8130

Illinois · medicaid · Source checked 2026-10-24

Contact details, purpose & sources

pharmacy prior auth

BCCHP prescription coverage exception requests (Prime Therapeutics)

Official page read

Phone866-202-3474Fax

877-480-8130

Published hours

Not published in this record

Product, plan and location

medicaid
Illinois

Mailing address

Not researched for this route

Coverage exception requests for BCCHP plans by fax, phone or electronically (MyPrime / CoverMyMeds). TTY 711.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · National contact — confirm exact product and location

BlueCard Eligibility line — out-of-state Blue members

Phone 800-676-2583

National · commercial · Source checked 2026-10-24

Contact details, purpose & sources

eligibility benefits

BlueCard Eligibility line — out-of-state Blue members

Official page read

Phone800-676-2583Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Eligibility and benefits for out-of-state Blue Cross and Blue Shield members (route by member ID prefix).

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Carelon Medical Benefits Management — commercial non-HMO and BCCHP

Phone 866-455-8415

Illinois · commercial · medicaid · Source checked 2026-10-24

Contact details, purpose & sources

prior authorization

Carelon Medical Benefits Management — commercial non-HMO and BCCHP

Official page read

Phone866-455-8415Published hours

Not published in this record

Product, plan and location

commercial · medicaid
Illinois

Mailing address

Not researched for this route

Prior authorization requests handled by Carelon for commercial non-HMO and Blue Cross Community Health Plans members. Commercial hours M-F 6 a.m.-6 p.m. CT plus 9 a.m.-noon weekends/holidays; Medicaid hours M-F 7 a.m.-7 p.m. CT.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Commercial prior authorization / step therapy program questions (Prime Therapeutics)

Phone 800-285-9426

Illinois · commercial · Source checked 2026-10-24

Contact details, purpose & sources

pharmacy prior auth

Commercial prior authorization / step therapy program questions (Prime Therapeutics)

Official page read

Phone800-285-9426Published hours

Not published in this record

Product, plan and location

commercial
Illinois

Mailing address

Not researched for this route

Questions about BCBSIL pharmacy PA/step therapy programs; program fax forms are on the page.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Dental Benefits Customer Service — commercial only

Phone 800-367-6401

Illinois · dental · commercial · Source checked 2026-10-24

Contact details, purpose & sources

dental

Dental Benefits Customer Service — commercial only

Official page read

Phone800-367-6401Published hours

Monday through Friday, 8 a.m. to 6 p.m. CT

Product, plan and location

dental · commercial
Illinois

Mailing address

Not researched for this route

BCBSIL commercial dental benefits customer service.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Evicore healthcare — Blue Cross Medicare Advantage (PPO)

Phone 855-252-1117

Illinois · medicare advantage · Source checked 2026-10-24

Contact details, purpose & sources

prior authorization

Evicore healthcare — Blue Cross Medicare Advantage (PPO)

Official page read

Phone855-252-1117Published hours

Monday through Friday, 7 a.m. to 7 p.m. CT, except holidays

Product, plan and location

medicare advantage
Illinois

Mailing address

Not researched for this route

Prior authorization requests handled by Evicore for Blue Cross Medicare Advantage (PPO) members.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Federal Employee Program (FEP) — behavioral health services

Phone 877-783-1385

Illinois · fehb · Source checked 2026-10-24

Contact details, purpose & sources

behavioral health

Federal Employee Program (FEP) — behavioral health services

Official page read

Phone877-783-1385Published hours

Not published in this record

Product, plan and location

fehb
Illinois

Mailing address

Not researched for this route

FEP behavioral health services line.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Federal Employee Program (FEP) — eligibility, benefits and claim status

Phone 800-972-8382

Illinois · fehb · Source checked 2026-10-24

Contact details, purpose & sources

provider services

Federal Employee Program (FEP) — eligibility, benefits and claim status

Official page read

Phone800-972-8382Published hours

Not published in this record

Product, plan and location

fehb
Illinois

Mailing address

Not researched for this route

FEP customer service for Illinois FEP members.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical Management — commercial non-HMO prior authorization questions

Phone 800-572-3089

Illinois · commercial · Source checked 2026-10-24

Contact details, purpose & sources

prior authorization

Medical Management — commercial non-HMO prior authorization questions

Official page read

Phone800-572-3089Published hours

Not published in this record

Product, plan and location

commercial
Illinois

Mailing address

Not researched for this route

Automated phone system for questions on prior authorization requests handled by BCBSIL (commercial non-HMO).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medicare Advantage medical appeals — expedited

No phone listedFax 800-338-2227

Illinois · medicare advantage · Source checked 2026-10-24

Contact details, purpose & sources

fax appeals

Medicare Advantage medical appeals — expedited

Official page read

Phone

No phone listed for this route

Fax

800-338-2227

Published hours

Not published in this record

Product, plan and location

medicare advantage
Illinois

Mailing address

Not researched for this route

Expedited prospective/concurrent medical appeals.

View source ↗ · Source checked 2026-10-24

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Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medicare Advantage medical appeals — standard (prospective, concurrent and retrospective)

No phone listedFax 800-419-2009Mailing address

Illinois · medicare advantage · Source checked 2026-10-24

Contact details, purpose & sources

fax appeals

Medicare Advantage medical appeals — standard (prospective, concurrent and retrospective)

Official page read

Phone

No phone listed for this route

Fax

800-419-2009

Published hours

Not published in this record

Product, plan and location

medicare advantage
Illinois

Mailing address

Blue Cross Medicare Advantage c/o Appeals Department PO Box 663099 Dallas, TX 75266

Medicare Advantage medical appeals

Members, authorized representatives and providers (retrospective: noncontracted providers). The page prints the prospective/concurrent ZIP as 7526 and the retrospective ZIP as 75266; the complete ZIP is used here.

View source ↗ · Source checked 2026-10-24

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Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medicare Advantage provider claims disputes

No phone listedFax 855-674-9192Mailing address

Illinois · medicare advantage · Source checked 2026-10-24

Contact details, purpose & sources

fax appeals

Medicare Advantage provider claims disputes

Official page read

Phone

No phone listed for this route

Fax

855-674-9192

Published hours

Not published in this record

Product, plan and location

medicare advantage
Illinois

Mailing address

Blue Cross Medicare Advantage Attn: Provider Claims Disputes PO Box 4555 Scranton, PA 18505

Medicare Advantage provider claims disputes

Provider claims disputes (contracted and noncontracted providers).

View source ↗ · Source checked 2026-10-24

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Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medicare Advantage utilization management — prior authorization and out-of-network referrals

Phone 877-774-8592Fax 855-874-4711

Illinois · medicare advantage · Source checked 2026-10-24

Contact details, purpose & sources

prior authorization

Medicare Advantage utilization management — prior authorization and out-of-network referrals

Official page read

Phone877-774-8592Fax

855-874-4711

Published hours

Not published in this record

Product, plan and location

medicare advantage
Illinois

Mailing address

Not researched for this route

Blue Cross Medicare Advantage prior authorization and out-of-network referral phone/fax; electronic submission through Availity Authorizations & Referrals.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross and Blue Shield of Illinois (BCBSIL)

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Customer Service — Blue Cross Medicare Advantage (PPO and HMO)

Phone 877-774-8592

Illinois · medicare advantage · Source checked 2026-10-24

Contact details, purpose & sources

provider services

Provider Customer Service — Blue Cross Medicare Advantage (PPO and HMO)

Official page read

Phone877-774-8592Published hours

Not published in this record

Product, plan and location

medicare advantage
Illinois

Mailing address

Not researched for this route

Claims and other inquiries for Blue Cross Medicare Advantage members. Same number is published for MA medical management and MA prior authorization/out-of-network referrals.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.