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Automated eligibility and benefits, self-service requests and claims inquiries for BCBSIL commercial members when online access is unavailable.

Claims and other inquiries for BCCHP Medicaid members; also the BCCHP Medical Management line for prior authorization questions.

Alternate: 785-291-4178. Payer ID 47163. Current professional-publications page designates this undated contact directory; time zone is not specified.

Alternate: 785-291-4135. Thursday is not included in the published schedule. Time zone is not specified.

Scope is Kansas members or member ID prefix M3A as labeled by the source. Time zone is not specified.

From BCBSKS 'Important Contact Information' for professional providers. Coordination of care for complicated cases (800-432-0216 ext. 6628).

From BCBSKS 'Important Contact Information' for professional providers. CSC handles claim status, appeals, predeterminations, benefits and eligibility (phone 800-432-3990); other CSC faxes: 785-290-0783.

From BCBSKS 'Important Contact Information' for professional providers.

Local 785-4180 Topeka: 785-291-4180. Hearing impaired 800-766-3777.

Listed as Lucet; purpose not described on page, believed mental health/substance use UM.

From BCBSKS 'Important Contact Information' for professional providers.

From BCBSKS 'Important Contact Information' for professional providers. KS members or M3A prefix. After hours UM: 800-331-0192.

From BCBSKS 'Important Contact Information' for professional providers. Duplicate coverage, no-fault auto, subrogation, workers' compensation.

Topeka precertification team line as listed.

Benefit information, coverage verification, eligibility and waiting period clarification. Topeka local: 785-291-4183.

Individual (ACA) plan provider paper claims and written inquiries.

Blue Medicare Advantage provider questions (per the 11/2025 concurrent review form).

Provider Claim Inquiry form fax for BlueCard (out-of-area Blue members) claims.

Provider Claim Inquiry form fax for Federal Employee Program claims.

Fax the Provider Claim Inquiry form (with claim/remit copy) for local HMO/PPO claims; inquiries accepted 30+ days after submission; no adjustments more than 1 year after original paid date.

Toll-free commercial provider hotline listed on Blue KC concurrent review form (local hotline 816-395-3929).

Return the post-acute concurrent review form (SNF/rehab/LTACH updates) for commercial and ACA members; phone is the PA line 816-395-3989.

Dental provider representative contact.

Blue Cross and Blue Shield of Kansas City general mail (30-county Kansas City area of Missouri plus Johnson and Wyandotte counties, KS). Headquarters: 1400 Baltimore Avenue, Kansas City, MO 64105.

Medicare Advantage post-acute concurrent review form return fax and phone.

Med Supp provider paper claims and written inquiries.

Pharmacy customer service phone on the concurrent review form (distinct from the 816-395-2176 pharmacy hotline).

General support.

National BlueCard eligibility line.

Medicare supplement (not MA).

Listed under Portal support.

Alternate provider-services number: 800-262-0820.

Alternate technical-support number: 651-662-5743. No phone support hours are assigned from another department.

Medical and behavioral health inpatient admissions; toll free 1-800-528-0934; additional faxes (651) 662-0622 or 1-855-315-4038. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

Help accessing BLUELINE (24/7 voice response at 651-662-5200) or missing fax-backs; toll free 1-800-711-9871. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

All claims must be submitted electronically (MN Statute 62J.536). Non-participating out-of-state providers may mail scannable claims to Document Processing Center, P.O. Box 982805, El Paso, TX 79998-2805. General address: P.O. Box 64560, St. Paul, MN 55164-0560. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

Dental administrator listed in the BCBS MN manual; toll free 1-800-328-1188. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

eviCore molecular/genetic lab testing program for BCBS Minnesota. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

FEP voice response for eligibility/benefits; FEP IDs start with R plus eight digits. Toll free 1-800-859-2128. Claims questions route to a representative. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

Families & Children, MSC+, MinnesotaCare and MSHO inpatient pre-certification (for providers not on MN Encounter Alert Service) and PMAP SNF communication forms; phone via MHCP provider services 866-518-8448. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

Minnesota Health Care Programs (Blue Plus) eligibility and benefits, utilization management and claims; local counterpart of 1-866-518-8448. Contract/credentialing/demographic questions: 1-800-262-0820. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

Non-urgent outpatient procedure review general inquiries; predeterminations may be mailed or faxed. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.

Outpatient BH review general inquiries. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.