Medical administration contacts

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Search individual contact routes for the team and purpose you need. Each result keeps its own phone, fax, email, address, source and restrictions.

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16,111 contact routes · Page 38 of 323

Blue Cross Blue Shield of Arizona / Health Choice

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Health Choice Medicaid — member appeals
Phone 800-322-8670Mailing address

Arizona · medicaid · Source checked 2026-10-22

Contact details, purpose & sources

appeals grievances

Health Choice Medicaid — member appeals

Official page read
Phone800-322-8670Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address
Blue Cross Blue Shield of Arizona Health Choice, Attn: Member Appeals, PO Box 52033, Phoenix, AZ 85072

Member appeal requests.

Current Medicaid member-appeal instructions support telephone or mail. No claim is made that the old fax is disconnected; its current purpose was not confirmed. This route is not attributed to StandardHealth or an ACA product.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Arizona / Health Choice

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Health Choice Pathway (HMO D-SNP) — medical prior authorization
Phone 800-656-8991Fax 877-424-5680

Arizona · medicare advantage · dsnp · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Health Choice Pathway (HMO D-SNP) — medical prior authorization

Official page read
Phone800-656-8991Fax

877-424-5680

Published hours

Not published in this record

Product, plan and location

medicare advantage · dsnp
Arizona

Mailing address

Not researched for this route

Medical PA requests for AZ Blue Health Choice Pathway dual-eligible members; forms linked on the page. Pharmacy PA fax listed on the page is 1-877-422-8130. Member Services uses the same phone (TTY 711, 8 a.m.-8 p.m., 7 days).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Arizona / Health Choice

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical PA fax (Health Choice)
No phone listedFax 877-422-8120

Arizona · medicaid · Source checked 2026-10-20

Contact details, purpose & sources

fax prior auth

Medical PA fax (Health Choice)

Official page read
Phone

No phone listed for this route

Fax

877-422-8120

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Labeled Medical PA Fax Line.

View source ↗ · Source checked 2026-10-20

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Blue Cross Blue Shield of Arizona / Health Choice

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical prior authorization phone (Health Choice Medicaid)
Phone 800-322-8670

Arizona · medicaid · Source checked 2026-10-20

Contact details, purpose & sources

prior authorization

Medical prior authorization phone (Health Choice Medicaid)

Official page read
Phone800-322-8670Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Labeled Medical PA Phone on Health Choice (AHCCCS) provider page. Same number shown as main Call Us line (TTY 711).

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Arizona / Health Choice

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical referral fax (Health Choice)
No phone listedFax 855-432-2494

Arizona · medicaid · Source checked 2026-10-20

Contact details, purpose & sources

fax other

Medical referral fax (Health Choice)

Official page read
Phone

No phone listed for this route

Fax

855-432-2494

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Labeled Medical Referral Fax Line.

View source ↗ · Source checked 2026-10-20

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Blue Cross Blue Shield of Arizona / Health Choice

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy PA fax (Health Choice)
No phone listedFax 877-422-8130

Arizona · medicaid · Source checked 2026-10-20

Contact details, purpose & sources

fax prior auth

Pharmacy PA fax (Health Choice)

Official page read
Phone

No phone listed for this route

Fax

877-422-8130

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Labeled Pharmacy PA Fax Line.

View source ↗ · Source checked 2026-10-20

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Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Authorization Manager help mailbox
No phone listedPublished email

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

email other

Authorization Manager help mailbox

Official page read
Phone

No phone listed for this route

Published email

HMMAuthorizationManager@bcbsma.com

Authorization Manager tool support.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Questions about the online Authorization Manager tool; musculoskeletal (InterQual) requests use MSKInterqual@bcbsma.com.

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

BCBS Massachusetts — FEP-listed general inquiries
Phone 617-246-5000

Massachusetts · federal · Source checked 2026-10-22

Contact details, purpose & sources

member services

BCBS Massachusetts — FEP-listed general inquiries

Official page read
Phone617-246-5000Published hours

Not published in this record

Product, plan and location

federal
Massachusetts

Mailing address

Not researched for this route

General-inquiry route published by the Federal Employee Program; the source does not identify it as a dedicated provider line.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health authorizations
Phone 800-524-4010

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health authorizations

Official page read
Phone800-524-4010Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Behavioral health authorization requests for Blue Cross members.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Carelon Medical Benefits Management — genetic testing, high-tech radiology, outpatient cancer care, sleep
Phone 866-745-1783

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Carelon Medical Benefits Management — genetic testing, high-tech radiology, outpatient cancer care, sleep

Official page read
Phone866-745-1783Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

When the member plan requires Carelon review. Requests can also be placed through the Carelon Provider Portal (eTools > Carelon on Provider Central).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Chiropractic authorizations — WholeHealth Living support line
Phone 866-656-6071

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Chiropractic authorizations — WholeHealth Living support line

Official page read
Phone866-656-6071Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

WholeHealth Living, Inc. administers chiropractic service authorizations for Blue Cross.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Dental Provider Services and Dental Network Management
Phone 800-882-1178

Massachusetts · dental · Source checked 2026-10-25

Contact details, purpose & sources

dental

Dental Provider Services and Dental Network Management

Official page read
Phone800-882-1178Published hours

Not published in this record

Product, plan and location

dental
Massachusetts

Mailing address

Not researched for this route

Dental providers: benefits, eligibility, claims and dental network/contracting questions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Federal Employee Program pharmacy — CVS Caremark
Phone 877-727-3784

Massachusetts · fehb · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Federal Employee Program pharmacy — CVS Caremark

Official page read
Phone877-727-3784Published hours

Not published in this record

Product, plan and location

fehb
Massachusetts

Mailing address

Not researched for this route

FEP pharmacy questions handled by CVS Caremark.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

InfoDial interactive phone system (eligibility, benefits, claim status)
Phone 800-443-6657

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

eligibility benefits

InfoDial interactive phone system (eligibility, benefits, claim status)

Official page read
Phone800-443-6657Published hours

Mon–Fri 6:30 a.m.–9:30 p.m.; Sat–Sun 7 a.m.–4 p.m. (Eastern)

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Automated provider phone system; see the InfoDial user guide on Provider Central.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical pre-authorizations and referrals — commercial
Phone 800-327-6716

Massachusetts · commercial · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Medical pre-authorizations and referrals — commercial

Official page read
Phone800-327-6716Published hours

Not published in this record

Product, plan and location

commercial
Massachusetts

Mailing address

Not researched for this route

Commercial members. Excludes chiropractic (WholeHealth Living), genetic testing, high-tech radiology, outpatient cancer care and sleep studies (Carelon). Authorization Manager is the online option.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical pre-authorizations and referrals — FEP members receiving care in Massachusetts
Phone 800-689-7219

Massachusetts · fehb · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Medical pre-authorizations and referrals — FEP members receiving care in Massachusetts

Official page read
Phone800-689-7219Published hours

Not published in this record

Product, plan and location

fehb
Massachusetts

Mailing address

Not researched for this route

Federal Employee Program members getting care in Massachusetts.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medical pre-authorizations and referrals — Medicare Advantage
Phone 800-222-7620

Massachusetts · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Medical pre-authorizations and referrals — Medicare Advantage

Official page read
Phone800-222-7620Published hours

Not published in this record

Product, plan and location

medicare advantage
Massachusetts

Mailing address

Not researched for this route

Blue Cross Medicare Advantage members. Same carve-outs as commercial (chiropractic, Carelon-managed services).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Network application status (contracting)
No phone listedPublished email

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network application status (contracting)

Official page read
Phone

No phone listed for this route

Published email

ProviderApplicationStatus@bcbsma.com

Network application status inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Check network application status. Other contracting questions go to Network Management and Credentialing Services (number shown on the page as a vanity number).

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Payspan help (electronic payments/remittance)
Phone 877-331-7154

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Payspan help (electronic payments/remittance)

Official page read
Phone877-331-7154Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Payspan Inc. support for Blue Cross electronic payments and remittances.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy Operations — commercial and Medicare Advantage
Phone 800-366-7778

Massachusetts · commercial · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Pharmacy Operations — commercial and Medicare Advantage

Official page read
Phone800-366-7778Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage
Massachusetts

Mailing address

Not researched for this route

Blue Cross pharmacy operations for commercial and Medicare Advantage plans; calls route to CVS Caremark when Blue Cross is closed for a holiday.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Central and EDI help
Phone 800-771-4097Published email

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

edi clearinghouse support

Provider Central and EDI help

Official page read
Phone800-771-4097Published email

providercentral@bcbsma.com

Published hours

Mon–Thu 8 a.m.–noon and 1–4 p.m.; Fri 8 a.m.–1 p.m. (Eastern)

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2

Menus can change. No live call verification is claimed.

Provider Central portal and EDI support.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Service — ancillary providers (benefits, eligibility, claims)
Phone 800-451-8124

Massachusetts · commercial · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Provider Service — ancillary providers (benefits, eligibility, claims)

Official page read
Phone800-451-8124Published hours

Provider Service: Mon, Tue, Wed, Fri 8:30 a.m.–4:30 p.m.; Thu 9:30 a.m.–4:30 p.m. (Eastern)

Product, plan and location

commercial · medicare advantage
Massachusetts

Mailing address

Not researched for this route

Ancillary provider service line. Blue Cross requires providers to use its self-service tools (Provider Central, InfoDial) first for eligibility, benefits, claim, check and authorization status.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Service — hospitals (benefits, eligibility, claims)
Phone 800-451-8123

Massachusetts · commercial · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Provider Service — hospitals (benefits, eligibility, claims)

Official page read
Phone800-451-8123Published hours

Provider Service: Mon, Tue, Wed, Fri 8:30 a.m.–4:30 p.m.; Thu 9:30 a.m.–4:30 p.m. (Eastern)

Product, plan and location

commercial · medicare advantage
Massachusetts

Mailing address

Not researched for this route

Hospital provider service line. Blue Cross requires providers to use its self-service tools (Provider Central, InfoDial) first for eligibility, benefits, claim, check and authorization status.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Massachusetts

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Service — physicians (benefits, eligibility, claims)
Phone 800-882-2060

Massachusetts · commercial · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Provider Service — physicians (benefits, eligibility, claims)

Official page read
Phone800-882-2060Published hours

Provider Service: Mon, Tue, Wed, Fri 8:30 a.m.–4:30 p.m.; Thu 9:30 a.m.–4:30 p.m. (Eastern)

Product, plan and location

commercial · medicare advantage
Massachusetts

Mailing address

Not researched for this route

Blue Cross requires providers to use its self-service tools (Provider Central, InfoDial) first for eligibility, benefits, claim, check and authorization status. On certain 2026 Fridays the line is open only for benefits and eligibility requests (see page).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health prior authorization — Blue Cross Behavioral Health
Phone 800-762-2382

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health prior authorization — Blue Cross Behavioral Health

Official page read
Phone800-762-2382Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Listed under "Prior authorizations for behavioral health services" in the Behavioral health section of the BCBSM provider contacts page. Availity is also available for requests.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health prior authorization — Federal Employee Program
Phone 800-342-5891

Michigan · fehb · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health prior authorization — Federal Employee Program

Official page read
Phone800-342-5891Published hours

Not published in this record

Product, plan and location

fehb
Michigan

Mailing address

Not researched for this route

Listed under "Prior authorizations for behavioral health services" in the Behavioral health section of the BCBSM provider contacts page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health prior authorization — Medicare Plus Blue PPO
Phone 888-803-4960

Michigan · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health prior authorization — Medicare Plus Blue PPO

Official page read
Phone888-803-4960Published hours

Not published in this record

Product, plan and location

medicare advantage
Michigan

Mailing address

Not researched for this route

Listed under "Prior authorizations for behavioral health services" in the Behavioral health section of the BCBSM provider contacts page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Behavioral health prior authorization — UAW Retiree Medical Benefits Trust
Phone 877-228-3912

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

behavioral health

Behavioral health prior authorization — UAW Retiree Medical Benefits Trust

Official page read
Phone877-228-3912Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Listed under "Prior authorizations for behavioral health services" in the Behavioral health section of the BCBSM provider contacts page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Clinical pharmacy help desk
Phone 800-437-3803

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Clinical pharmacy help desk

Official page read
Phone800-437-3803Published hours

8 a.m. to 6 p.m. Monday through Friday

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Prior authorization requests are submitted electronically through CoverMyMeds per the page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

EDI setup (Availity Client Services) and 278/275 real-time support
Phone 800-282-4548Published email

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

edi clearinghouse support

EDI setup (Availity Client Services) and 278/275 real-time support

Official page read
Phone800-282-4548

Availity Client Services: Trading Partner Agreement, EDI registration and DDE claim submission

Published email

realtimesupport@bcbsm.com

278 and 275 prior authorization transaction questions

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Availity manages EDI enrollment for BCBSM and BCN.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Federal Employee Program claim status (automated)
Phone 800-482-3600

Michigan · fehb · Source checked 2026-10-25

Contact details, purpose & sources

claims

Federal Employee Program claim status (automated)

Official page read
Phone800-482-3600Published hours

Not published in this record

Product, plan and location

fehb
Michigan

Mailing address

Not researched for this route

FEP providers and facilities; the FEP phone system has different prompts than the other BCBSM lines.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medicare Advantage contract providers
Phone 866-309-1719

Michigan · medicare advantage · Source checked 2026-10-20

Contact details, purpose & sources

provider services

Medicare Advantage contract providers

Official page read
Phone866-309-1719Published hours

Not published in this record

Product, plan and location

medicare advantage
Michigan

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medicare Advantage second-level payment dispute (mail)
No phone listedMailing address

Michigan · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

appeals grievances

Medicare Advantage second-level payment dispute (mail)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare advantage
Michigan

Mailing address
Medicare Advantage PRS – Appeals Attn: Second Level Payment Dispute Blue Cross P.O. Box 441160 Detroit, MI 48244-1160

Confirm purpose before mailing

Written request within 60 days of the first-level decision.

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Medicare Plus Blue provider appeals and payment disputes (mail)
No phone listedMailing address

Michigan · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

appeals grievances

Medicare Plus Blue provider appeals and payment disputes (mail)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare advantage
Michigan

Mailing address
Medicare Plus Blue Provider Inquiry P.O. Box 33842 Detroit, MI 48232-5842

Confirm purpose before mailing

Contracted Medicare Advantage PPO providers may also call 1-866-309-1719 (already listed on this record).

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Optum Rx help desk
Phone 800-788-4863

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Optum Rx help desk

Official page read
Phone800-788-4863Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Optum Rx pharmacy help desk listed under Pharmacy services.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Paper claims — Blue Cross and BCN commercial (professional and facility)
No phone listedMailing address

Michigan · commercial · Source checked 2026-10-25

Contact details, purpose & sources

claims

Paper claims — Blue Cross and BCN commercial (professional and facility)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
Michigan

Mailing address
Blue Cross and BCN Commercial Claims P.O. Box 312500 Detroit, MI 48231-2500

Professional (including COB) and facility UB-04 paper claims

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Paper claims — Blue Cross Complete (Medicaid)
No phone listedMailing address

Michigan · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

claims

Paper claims — Blue Cross Complete (Medicaid)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
Blue Cross Complete claims P.O. Box 7355 London, KY 40742

Blue Cross Complete of Michigan paper claims

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Paper claims — Federal Employee Program
No phone listedMailing address

Michigan · fehb · Source checked 2026-10-25

Contact details, purpose & sources

claims

Paper claims — Federal Employee Program

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

fehb
Michigan

Mailing address
Blue Cross Blue Shield of Michigan P.O. Box 312599 Detroit, MI 48231-2599

FEP paper claims

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Paper claims — Medicare Plus Blue and BCN Advantage
No phone listedMailing address

Michigan · medicare advantage · Source checked 2026-10-25

Contact details, purpose & sources

claims

Paper claims — Medicare Plus Blue and BCN Advantage

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare advantage
Michigan

Mailing address
Medicare Plus Blue and BCN Advantage Claims P.O. Box 32593 Detroit, MI 48232-0593

Paper claims for providers without an Availity account

View source ↗ · Source checked 2026-10-25

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Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy claims technical requirements — BCN plans
Phone 844-642-9087

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Pharmacy claims technical requirements — BCN plans

Official page read
Phone844-642-9087Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

For pharmacies setting up to submit pharmacy claims for Blue Care Network plans.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Pharmacy claims technical requirements — PPO plans
Phone 855-811-2223

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

pharmacy help desk

Pharmacy claims technical requirements — PPO plans

Official page read
Phone855-811-2223Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

For pharmacies setting up to submit pharmacy claims for BCBSM PPO plans.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider enrollment and credentialing status
Phone 800-822-2761Fax 866-900-0250

Michigan · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Provider enrollment and credentialing status

Official page read
Phone800-822-2761Fax

866-900-0250

Published hours

8 a.m. to 4 p.m. Monday through Friday

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Have NPI, Tax ID or SSN ready. Credentialing uses CAQH; the credentialing page gives the same number for credentialing status.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Inquiry - dental
Phone 888-826-8152

Michigan · commercial · Source checked 2026-10-20

Contact details, purpose & sources

dental

Provider Inquiry - dental

Official page read
Phone888-826-8152Published hours

Not published in this record

Product, plan and location

commercial
Michigan

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Inquiry - facility providers
Phone 800-249-5103

Michigan · commercial · Source checked 2026-10-20

Contact details, purpose & sources

provider services

Provider Inquiry - facility providers

Official page read
Phone800-249-5103Published hours

Mon-Fri 8:30am-5pm ET

Product, plan and location

commercial
Michigan

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Inquiry - professional providers
Phone 800-344-8525

Michigan · commercial · Source checked 2026-10-20

Contact details, purpose & sources

provider services

Provider Inquiry - professional providers

Official page read
Phone800-344-8525Published hours

Mon-Fri 8:30am-5pm ET

Product, plan and location

commercial
Michigan

Mailing address

Not researched for this route

Claims, eligibility, benefits.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of Michigan

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Provider Inquiry - vision and hearing
Phone 800-482-4047

Michigan · commercial · Source checked 2026-10-20

Contact details, purpose & sources

vision

Provider Inquiry - vision and hearing

Official page read
Phone800-482-4047Published hours

Not published in this record

Product, plan and location

commercial
Michigan

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of North Dakota

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

BlueCard out-of-state eligibility and benefits
Phone 800-676-2583

North Dakota · commercial · Source checked 2026-10-22

Contact details, purpose & sources

eligibility benefits

BlueCard out-of-state eligibility and benefits

Official page read
Phone800-676-2583Published hours

Not published in this record

Product, plan and location

commercial
North Dakota

Mailing address

Not researched for this route

Eligibility, benefits and precertification for out-of-state BlueCard members.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of North Dakota

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Commercial provider appeals by form
Phone 800-368-2312Fax 701-277-2209Mailing address

North Dakota · commercial · Source checked 2026-10-22

Contact details, purpose & sources

appeals grievances

Commercial provider appeals by form

Official page read
Phone800-368-2312Fax

701-277-2209

Published hours

Not published in this record

Product, plan and location

commercial
North Dakota

Mailing address
Blue Cross Blue Shield of North Dakota PO Box 1570 Fargo, ND 58107-1570

Completed commercial appeals, not claim corrections

Currently linked form. Providers complete sections A, C and D with supporting evidence. Do not use as a claim-correction or stand-alone records/EOB submission. Follow denial-letter instructions; the website also describes a future January 2027 migration.

View source ↗ · Source checked 2026-10-22 · Source published 2019-02 form; 2025-07 attached notice · Current appeal instructions ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of North Dakota

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Commercial provider service
Phone 800-368-2312

North Dakota · commercial · Source checked 2026-10-22

Contact details, purpose & sources

provider services

Commercial provider service

Official page read
Phone800-368-2312Published hours

Monday–Friday 8 a.m.–4:30 p.m. Central; automated service 24 hours

Product, plan and location

commercial
North Dakota

Mailing address

Not researched for this route

Published calling advice

BCBSND recommends Wednesday afternoons, Thursdays or Fridays. Its November 2025 notice identifies Monday and Tuesday, noon–3:30 p.m. Central, as busier periods.

Applies to BCBSND commercial provider service only; excludes Medicaid Expansion. This is the insurer’s dated guidance, not measured caller-report statistics or a guaranteed wait.

The notice describes callback appointments and virtual hold when the announced expected wait exceeds five minutes. That threshold is not an average wait. Callback availability and current queues have not been measured.

Read the calling guidance ↗ · Published 2025-11-26 · Checked 2026-10-22

The contact page says 8 a.m. opening; the November 2025 article says 7:30 a.m. Confirm current staffing. Automated eligibility and claim status do not require a live representative.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Blue Cross Blue Shield of North Dakota

Health plans and insurers · Explicitly scoped route — read the source and program restrictions

Credentialing and provider data
No phone listedPublished email

North Dakota · Source checked 2026-10-22

Contact details, purpose & sources

provider enrollment credentialing

Credentialing and provider data

Official page read
Phone

No phone listed for this route

Published email

prov.net@bcbsnd.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Dakota

Mailing address

Not researched for this route

Credentialing and recredentialing application questions.

View source ↗ · Source checked 2026-10-22

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