DialClerk Directory

A Plus Family HealthCare administrative contacts

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Privacy Officer — privacy concerns and access-request forms

Official page read
Phone270-975-4050Fax

866-809-8145

Fax listed under privacy-notice contact details; permitted document types and actual delivery untested.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address
A Plus Family HealthCare Privacy Officer: Ashley Graham 210 S Main Street Ste 101 Brownsville, KY 42210

Privacy complaints and written requests described by the privacy notice; not general clinical, claims or prescription mail.

The current privacy notice lists Ashley Graham as Privacy Officer. This is the shared Brownsville phone, not an independently confirmed private officer line. Use it for privacy concerns/complaints and access-request forms described by the notice. It does not establish general clinical, prescription, claim or records-transmission acceptance.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-02-13

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Website and document accessibility — mailing requests

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Kentucky

Mailing address
A Plus Family HealthCare Attn: Accessibility 210 South Main St, Suite 101 Brownsville, KY 42210

Website and document accessibility issues only; not clinical records, claims, prescription, billing or generic administrative submissions.

The current statement identifies this mailing destination for website/document accessibility assistance. For telephone assistance it separately says to call any clinic location; the three clinic phones remain site routes. No special accessibility department phone, fax or email is inferred.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-05-01

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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