7 days a week, 8 AM to 8 PM Eastern Time, excluding holidays
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
The healthcare-professional site says to call this number when a patient has a different type of coverage, is uninsured, or has questions about FreeStyle Libre. Not a fax or order-submission line.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Published as "Customer Care Team" on Abbott's Medicare coverage flyer for FreeStyle Libre; a different number from 855-632-8658 on the website contact page.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Help the next office
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Call preparation · editorial guide
Make the call count.
Find the team that supports your practice. Match the plan and state before using a general provider line.
Have ready in your secure workspace
Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number
Questions to resolve
Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
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For the people making the calls
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