DialClerk Directory

AcariaHealth

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

Prescriptions and customer care — general specialty

Official page read
Phone800-511-5144Fax

877-541-1503

Completed referral forms and supporting patient records

Published email

customercare@acariahealth.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

AcariaHealth (Centene-owned specialty pharmacy). Submit prescriptions by ePrescribe (search AcariaHealth), by phone (ask for a pharmacist, then fax records), or by faxing the referral form and records. TTY 711. Referral forms say to fax to the number at the top of each form.

View source ↗ · Source checked 2026-10-25 · Referral forms page ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Hemophilia customer care

Official page read
Phone866-506-2626Fax

800-696-0607

Therapy-team fax published with this customer care line

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

AcariaHealth hemophilia customer care team phone and fax.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Multiple sclerosis customer care

Official page read
Phone877-928-5120Fax

877-928-5121

Therapy-team fax published with this customer care line

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

AcariaHealth multiple sclerosis customer care team phone and fax.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Oncology customer care

Official page read
Phone866-892-1580Fax

866-892-2363

Therapy-team fax published with this customer care line

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

AcariaHealth oncology customer care team phone and fax.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy location — Orlando headquarters

Official page read
Phone407-903-1308Fax

407-903-1323

Location fax published on the contact page

Published email

info@acariahealth.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Physical address
8517 Southpark Cir, Ste 200 Orlando, FL 32819

Confirm the location and purpose before visiting

AcariaHealth network pharmacy location (Orlando headquarters). Houston, New York and Sacramento locations use the main 800.511.5144 line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy location — Shelby Township (Homescripts)

Official page read
Phone888-239-7690Fax

877-396-5970

Location fax published on the contact page

Published hours

M-F 8:30am-6pm

Product, plan and location

Confirm the exact product or service
Michigan

Mailing address

Not researched for this route

Physical address
12968 Pauline Dr Shelby Township, MI 48315

Confirm the location and purpose before visiting

AcariaHealth network pharmacy location (Shelby Township (Homescripts)). Houston, New York and Sacramento locations use the main 800.511.5144 line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy location — St. Louis (Foundation Care)

Official page read
Phone877-291-1122Fax

877-291-1155

Location fax published on the contact page

Published email

help@foundcare.com

Published hours

M-F 8am-6pm

Product, plan and location

Confirm the exact product or service
Missouri

Mailing address

Not researched for this route

Physical address
111 Chesterfield Industrial Blvd Chesterfield, MO 63005

Confirm the location and purpose before visiting

AcariaHealth network pharmacy location (St. Louis (Foundation Care)). Houston, New York and Sacramento locations use the main 800.511.5144 line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Pharmacy location — Tampa

Official page read
Phone866-458-9246Fax

866-458-9245

Location fax published on the contact page

Published hours

M-Th 8am-7pm, F 8am-6pm

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Physical address
8715 Henderson Road Tampa, FL 33634

Confirm the location and purpose before visiting

AcariaHealth network pharmacy location (Tampa). Houston, New York and Sacramento locations use the main 800.511.5144 line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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