Pharmacies

Accredo (Evernorth specialty pharmacy)

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

fax other

General prescriber fax / renewals

Official page read
Phone

No phone listed for this route

Fax

888-302-1028

Published hours

Not published in this record

Product, plan and location

other
National contact — confirm product and location

Mailing address

Not researched for this route

Current prescriber contact page explicitly publishes this General Prescriber Fax. Use the fax on a product-specific referral form when one is prescribed; Hawaii has a separate local fax. The inherited /hi/prescribers/manage-referrals URL now redirects to the national referral page and does not support this general fax by itself.

View source ↗ · Source checked 2026-10-22

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pharmacy help desk

Verbal prescriptions and renewals

Official page read
Phone866-759-1557Published hours

Mon-Fri 8am-8pm ET

Product, plan and location

other
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Growth hormone certification form fax

Official page read
Phone

No phone listed for this route

Fax

888-355-6682

Published hours

Not published in this record

Product, plan and location

other
National contact — confirm product and location

Mailing address

Not researched for this route

Current Sending Prescriptions page explicitly publishes this fax for the HGH Certification Required form for somatropin, Increlex or Egrifta. Form is required for first fills via ePrescribe, verbal or non-SMN formats and a new signed form when refill prescriber changes. This is a certification-form fax, not a universal Accredo intake fax. The inherited contact page no longer states this number; the current referral page is the supporting source.

View source ↗ · Source checked 2026-10-22

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provider services

ZURZUVAE — specialty-pharmacy referral

Official page read
Phone800-272-3858Fax

888-302-1028

Published hours

The source table lists 8 a.m.-8 p.m. Eastern; days are not specified.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

ZURZUVAE-specific prescription/referral route from Biogen’s September 2026 network form. Send the completed form and insurance materials to the selected pharmacy. NY and IA prescribers are instructed to submit electronically; all state-specific prescription requirements apply. Confirm current dispensing and payer requirements. The Hawaii-specific row is listed separately.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ZURZUVAE — Accredo Honolulu referral for Hawaii patients

Official page read
Phone800-272-3858Fax

888-302-1028

Published hours

The source table lists 8 a.m.-8 p.m. Eastern; days are not specified.

Product, plan and location

Confirm the exact product or service
Hawaii

Mailing address

Not researched for this route

ZURZUVAE-specific prescription/referral route from Biogen’s September 2026 network form. Send the completed form and insurance materials to the selected pharmacy. NY and IA prescribers are instructed to submit electronically; all state-specific prescription requirements apply. Confirm current dispensing and payer requirements. Hawaii patients only, as explicitly labelled in the source table.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Prescription status — prescriber team

Official page read
Phone844-516-3319Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Prescription-status questions for prescribers. New/verbal prescriptions and renewals use the separate 866-759-1557 route.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Hawaii prescribers — prescriptions, renewals and prescription status

Official page read
Phone808-650-6488Fax

808-650-6487

Published hours

Monday–Friday, 8 a.m.–5 p.m. HST; Saturday, 8 a.m.–5 p.m. HST

Product, plan and location

Confirm the exact product or service
Hawaii

Mailing address

Not researched for this route

The source explicitly limits this team to patients receiving care in Hawaii. Fax is labelled General Prescriber Fax; follow the number printed on any product-specific referral form. This record does not assert payer coverage or network acceptance.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Hawaii — patient payment mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Hawaii

Mailing address
Accredo Health, Inc., 677 Ala Moana Blvd, Suite 404, Honolulu, HI 96813

Patient payments; include the patient account number on the check.

Published under Hawaii prescribers as Mail your payments. Do not use this postal payment address as a new-prescription, claims, or physical walk-in destination.

View source ↗ · Source checked 2026-10-22

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provider services

General published mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Accredo Health Group, Inc., 1620 Century Center Parkway, Suite 109, Memphis, TN 38134

General mailing address on the prescriber contact page; no specific submission category stated.

Postal address only. Not established as a walk-in site or as a universal destination for claims, payments, patient records or prescriptions. The ePrescribing routing identifier on the separate manage-referrals page omits Suite 109 and should be followed within that specific workflow.

View source ↗ · Source checked 2026-10-22

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portal

Prescriber secure online contact form

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Official prescriber contact page links an Email Us form and states that a representative responds by email within 24–72 hours Monday–Friday, excluding holidays. This is an online contact form, not a published email mailbox; no email address inferred.

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