Medicare and Medicaid

Acentra Health (BFCC-QIO, Regions 1,4,6,8,10)

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

appeals grievances

BFCC-QIO beneficiary helpline - Region 1

Official page read

Phone888-319-8452Fax

844-878-7921

Published email

QIOCommunications@acentra.com

Published hours

Weekdays 9am-5pm local; weekends/holidays 10am-4pm; voicemail 24/7

Product, plan and location

medicare
Connecticut · Massachusetts · Maine · New Hampshire · Rhode Island · Vermont

Mailing address

Not researched for this route

Toll-free fax is shared across regions. TTY 711. General email QIOCommunications@acentra.com (no PHI/case info).

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

BFCC-QIO beneficiary helpline - Region 4

Official page read

Phone888-317-0751Fax

844-878-7921

Published email

QIOCommunications@acentra.com

Published hours

Weekdays 9am-5pm local; weekends/holidays 10am-4pm; voicemail 24/7

Product, plan and location

medicare
Alabama · Florida · Georgia · Kentucky · Mississippi · North Carolina · South Carolina · Tennessee

Mailing address

Not researched for this route

Toll-free fax is shared across regions. TTY 711. General email QIOCommunications@acentra.com (no PHI/case info).

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

BFCC-QIO beneficiary helpline - Region 6

Official page read

Phone888-315-0636Fax

844-878-7921

Published email

QIOCommunications@acentra.com

Published hours

Weekdays 9am-5pm local; weekends/holidays 10am-4pm; voicemail 24/7

Product, plan and location

medicare
Arkansas · Louisiana · New Mexico · Oklahoma · Texas

Mailing address

Not researched for this route

Toll-free fax is shared across regions. TTY 711. General email QIOCommunications@acentra.com (no PHI/case info).

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

BFCC-QIO beneficiary helpline - Region 8

Official page read

Phone888-317-0891Fax

844-878-7921

Published email

QIOCommunications@acentra.com

Published hours

Weekdays 9am-5pm local; weekends/holidays 10am-4pm; voicemail 24/7

Product, plan and location

medicare
Colorado · Montana · North Dakota · South Dakota · Utah · Wyoming

Mailing address

Not researched for this route

Toll-free fax is shared across regions. TTY 711. General email QIOCommunications@acentra.com (no PHI/case info).

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

BFCC-QIO beneficiary helpline - Region 10

Official page read

Phone888-305-6759Fax

844-878-7921

Published email

QIOCommunications@acentra.com

Published hours

Weekdays 9am-5pm local; weekends/holidays 10am-4pm; voicemail 24/7

Product, plan and location

medicare
Alaska · Idaho · Oregon · Washington

Mailing address

Not researched for this route

Toll-free fax is shared across regions. TTY 711. General email QIOCommunications@acentra.com (no PHI/case info).

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Acentra Health (BFCC-QIO, Regions 1,4,6,8,10)

BFCC-QIO beneficiary helpline - Region 1

BFCC-QIO beneficiary helpline - Region 4

BFCC-QIO beneficiary helpline - Region 6

BFCC-QIO beneficiary helpline - Region 8

BFCC-QIO beneficiary helpline - Region 10

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-up
on your office’s worklist.

See how it could work for your practice

Acentra Health (BFCC-QIO, Regions 1,4,6,8,10)

How did your call go?

Share a call experience

Suggest a correction

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.